| #37967 Staff Emails & 1Password |
Waiting on Customer |
Apr 21, 2026 |
— |
| #37917 Saraynnah Eubanks 1Password |
New |
Apr 17, 2026 |
— |
| #37849 New Hire Saraynnah Eubanks |
Resolved |
Apr 13, 2026 |
Apr 20, 2026 |
| #37768 Anna's email |
Customer Reply |
Apr 7, 2026 |
— |
| #37658 FW: Thank you & Capabilities Deck |
New |
Mar 26, 2026 |
— |
| #37649 Missing Emails / Teams Invites |
New |
Mar 25, 2026 |
— |
| #37648 Arc Internet Issues |
Customer Reply |
Mar 25, 2026 |
— |
| #37647 Access to Anna Christensen Email |
Customer Reply |
Mar 25, 2026 |
— |
| #37561 Arc Team Email Addresses |
Customer Reply |
Mar 16, 2026 |
— |
| #37516 Account compromise, timeline, and actions |
Customer Reply |
Mar 11, 2026 |
— |
| #37514 New pass after compromised account |
New |
Mar 11, 2026 |
— |
| #37511 [email protected] account compromise |
Resolved |
Mar 11, 2026 |
Mar 18, 2026 |
| #37509 Huntress High Incident | HIGH - Incident on [email protected] (Farran Property Management) |
New |
Mar 11, 2026 |
— |
| #37504 Fw: Anna Christensen Shared Document Via OneDrive |
Resolved |
Mar 11, 2026 |
Mar 18, 2026 |
| #37411 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested |
New-PrivilegeRequest |
Mar 2, 2026 |
— |
| #37409 Microsoft Windows Operating System (SystemSettingsAdminFlows.exe) - UAC Authorization Requested |
New-PrivilegeRequest |
Mar 2, 2026 |
— |
| #37374 Aurora Key System SECURITY |
Customer Reply |
Feb 27, 2026 |
— |
| #37346 Brantley Email Access |
Customer Reply |
Feb 24, 2026 |
— |
| #37339 Brantley Computer |
Customer Reply |
Feb 24, 2026 |
— |
| #37290 Screensharing during recording |
Resolved |
Feb 19, 2026 |
Mar 2, 2026 |
| #37234 Epson Software Updater (EPSDNRUD.EXE) - UAC Authorization Requested |
New-PrivilegeRequest |
Feb 14, 2026 |
— |
| #37181 Lauren Hill & Savannah Derrick Group Updates |
Resolved |
Feb 10, 2026 |
Feb 11, 2026 |
| #37168 Document backup |
Resolved |
Feb 9, 2026 |
Feb 19, 2026 |
| #37075 FW: Avion Apartment Homes (Bozeman, MT) - Marketing Transition |
New |
Jan 30, 2026 |
— |
| #37036 Windows Terminal (wt.exe) - UAC Authorization Requested |
Resolved |
Jan 26, 2026 |
Jan 26, 2026 |
| #37029 Ambiance (ServiceManager.exe) - UAC Authorization Requested |
Resolved |
Jan 24, 2026 |
Jan 24, 2026 |
| #37008 IT-Olympus taking over Property Management |
Customer Reply |
Jan 21, 2026 |
— |
| #37001 Community Server (CommunityServer.exe) - UAC Authorization Requested |
New-PrivilegeRequest |
Jan 20, 2026 |
— |
| #36999 Locked Out Of Gate Computer |
Customer Reply |
Jan 20, 2026 |
— |
| #36933 Splashtop Streamer (Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.8.0.1_JRKH4YY7TXPL.exe) - UAC Authorization Requested |
Resolved |
Jan 13, 2026 |
Jan 15, 2026 |
| #36931 New Maintenance Computer |
Resolved |
Jan 13, 2026 |
Jan 21, 2026 |
| #36928 EPWPPLOCWRAPP (ET15000_Lite_NA.exe) - UAC Authorization Requested |
Resolved |
Jan 12, 2026 |
Jan 15, 2026 |
| #36927 EPWPPLOCWRAPP (ET15000_Lite_NA.exe) - UAC Authorization Requested |
Resolved |
Jan 12, 2026 |
Jan 15, 2026 |
| #36910 New Hire: Sandi Sandi Kaszula @ The Aurora |
Resolved |
Jan 9, 2026 |
Feb 11, 2026 |
| #36899 Deb Password |
Resolved |
Jan 8, 2026 |
Jan 14, 2026 |
| #36829 [email protected] |
Resolved |
Dec 31, 2025 |
Dec 31, 2025 |
| #36796 Aurora New Hires & Maintenance Computer |
Resolved |
Dec 29, 2025 |
Jan 21, 2026 |
| #36663 Business Center Computers |
Resolved |
Dec 10, 2025 |
Dec 24, 2025 |
| #36640 FW: Account Alert: Your Geek Squad plan has been auto-renewed for $439.99 For cancellation help,contact 845 801 8103's given you account access. |
Resolved |
Dec 8, 2025 |
Dec 9, 2025 |
| #36567 compmgmt.msc - UAC Authorization Requested |
New-PrivilegeRequest |
Dec 1, 2025 |
— |
| #36566 Microsoft(R) Windows NT(R) Operating System (Jet35sp3.exe) - UAC Authorization Requested |
New-PrivilegeRequest |
Dec 1, 2025 |
— |
| #36565 Assistance needed with Dormakoba |
Resolved |
Dec 1, 2025 |
Dec 18, 2025 |
| #36548 services.msc - UAC Authorization Requested |
New-PrivilegeRequest |
Nov 29, 2025 |
— |
| #36453 AdobeARMHelper.exe - UAC Authorization Requested |
Resolved |
Nov 19, 2025 |
Nov 23, 2025 |
| #36447 mas2-win-104_0_0-ea34_2.exe - UAC Authorization Requested |
Resolved |
Nov 18, 2025 |
Nov 18, 2025 |
| #36445 FW: Farran Property Management LLC (100119672) - Voyager 8 Residential - Call Recap 11/05/2025 |
Resolved |
Nov 18, 2025 |
Nov 25, 2025 |
| #36409 Computer not recognizing monitor |
Resolved |
Nov 14, 2025 |
Nov 17, 2025 |
| #36378 Printer |
Resolved |
Nov 12, 2025 |
Nov 24, 2025 |
| #36351 Barry to get access to both Qbox sites |
New |
Nov 10, 2025 |
— |
| #36256 Lost Access to Application |
New |
Oct 31, 2025 |
— |
| #36113 SRS_SAMrf.EXE - UAC Authorization Requested |
New-PrivilegeRequest |
Oct 14, 2025 |
— |
| #36089 AdobeARMHelper.exe - UAC Authorization Requested |
New-PrivilegeRequest |
Oct 13, 2025 |
— |
| #36060 Canon PRINT (SetupHelper.exe) - UAC Authorization Requested |
New-PrivilegeRequest |
Oct 10, 2025 |
— |
| #36046 AdobeARMHelper.exe - UAC Authorization Requested |
Resolved |
Oct 9, 2025 |
Oct 9, 2025 |
| #35968 Epson Software Updater (EPSDNRUD.EXE) - UAC Authorization Requested |
Resolved |
Oct 1, 2025 |
Oct 4, 2025 |
| #35810 Epson Smart Scan Download |
Resolved |
Sep 23, 2025 |
Oct 15, 2025 |
| #35722 Epson Software Updater (EPSDNRUD.EXE) - UAC Authorization Requested |
Resolved |
Sep 17, 2025 |
Sep 17, 2025 |
| #35661 Set up Savannah Derrick |
Resolved |
Sep 10, 2025 |
Oct 15, 2025 |
| #35602 Removal of app |
Resolved |
Sep 3, 2025 |
Sep 18, 2025 |
| #35520 Epson Software Install |
Resolved |
Aug 26, 2025 |
Aug 27, 2025 |
| #35519 EPSON Web Installer (ES400II_Lite_AM.exe) - UAC Authorization Requested |
Resolved |
Aug 26, 2025 |
Aug 26, 2025 |
| #35479 Microsoft Windows Operating System (SystemSettingsAdminFlows.exe) - UAC Authorization Requested |
Resolved |
Aug 23, 2025 |
Aug 24, 2025 |
| #35467 Splashtop Streamer (SRUACCHECK.EXE) - UAC Authorization Requested |
Resolved |
Aug 22, 2025 |
Aug 24, 2025 |
| #35364 Calendar issues |
Resolved |
Aug 13, 2025 |
Oct 15, 2025 |
| #35330 Access issue |
Resolved |
Aug 11, 2025 |
Oct 15, 2025 |
| #35325 Sharepoint farranmgmt |
Resolved |
Aug 11, 2025 |
Aug 12, 2025 |
| #35289 Adobe Acrobat |
Resolved |
Aug 7, 2025 |
Oct 15, 2025 |
| #35286 CM Email Access |
Resolved |
Aug 7, 2025 |
Oct 15, 2025 |
| #35273 EasySetup_2_8_0_19.EXE - UAC Authorization Requested |
Resolved |
Aug 6, 2025 |
Aug 13, 2025 |
| #35267 Adobe Acrobat Install |
Resolved |
Aug 6, 2025 |
Oct 15, 2025 |
| #35259 Licensing confusion? |
Resolved |
Aug 5, 2025 |
Oct 15, 2025 |
| #35240 Lauren Hill-One Drive folder access |
Resolved |
Aug 4, 2025 |
Aug 6, 2025 |
| #35203 Aurora key computer |
Resolved |
Aug 2, 2025 |
Oct 15, 2025 |
| #35134 Mary Hamilton |
Resolved |
Jul 24, 2025 |
Jul 25, 2025 |
| #35132 Lauren Hill |
Resolved |
Jul 24, 2025 |
Jul 31, 2025 |
| #35055 FPM-MGMT-Documents |
Resolved |
Jul 17, 2025 |
Jul 25, 2025 |
| #35039 1af0bab3.msi - UAC Authorization Requested |
Resolved |
Jul 16, 2025 |
Aug 6, 2025 |
| #34993 Adrianna's computer |
Resolved |
Jul 11, 2025 |
Oct 15, 2025 |
| #34952 Computer |
Resolved |
Jul 7, 2025 |
Oct 15, 2025 |
| #34949 Key computer |
Resolved |
Jul 7, 2025 |
Oct 15, 2025 |
| #34764 NoSplashtopStreamer on FPM-J2QXXLQY2G |
Resolved |
Jun 15, 2025 |
Jun 16, 2025 |
| #34706 Team shift |
Resolved |
Jun 6, 2025 |
Oct 15, 2025 |
| #34363 Computer |
Resolved |
Apr 24, 2025 |
Oct 15, 2025 |
| #34147 Arc Key System |
Resolved |
Apr 14, 2025 |
Oct 15, 2025 |
| #34090 IPads |
Resolved |
Apr 10, 2025 |
Oct 15, 2025 |
| #33885 Fw: Brantley Cooper wants to access 'Maintenance Rollover' |
Resolved |
Apr 2, 2025 |
Oct 15, 2025 |
| #33851 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested |
Resolved |
Apr 1, 2025 |
Aug 13, 2025 |
| #33848 Seth Krier |
Resolved |
Apr 1, 2025 |
Oct 15, 2025 |
| #33750 Microsoft Windows Operating System (windows.storage.dll) - UAC Authorization Requested |
Resolved |
Mar 28, 2025 |
Mar 28, 2025 |
| #33749 Microsoft Windows Operating System (shell32.dll) - UAC Authorization Requested |
Resolved |
Mar 28, 2025 |
Mar 28, 2025 |
| #33717 Grammarly |
Resolved |
Mar 27, 2025 |
Mar 28, 2025 |
| #33711 Keyboard |
Resolved |
Mar 27, 2025 |
Oct 15, 2025 |
| #33509 Maggie Stenberg |
Resolved |
Mar 18, 2025 |
Mar 28, 2025 |
| #33152 FPM- Outstanding invoices 3445 (12/24 service), 3466 (1/25 Service) |
Resolved |
Mar 7, 2025 |
Oct 15, 2025 |
| #32589 SRS_SAMrf.EXE - UAC Authorization Requested |
Resolved |
Feb 14, 2025 |
Feb 14, 2025 |
| #32579 Arc Maintenance Computer |
Resolved |
Feb 14, 2025 |
Oct 15, 2025 |
| #32360 Microsoft Windows Operating System (msdt.exe) - UAC Authorization Requested |
Resolved |
Feb 10, 2025 |
Feb 24, 2025 |
| #32276 Adobe Download Manager (Acrobat_Set-Up.exe) - UAC Authorization Requested |
Resolved |
Feb 6, 2025 |
Feb 6, 2025 |
| #32167 Key computer |
Resolved |
Feb 1, 2025 |
Oct 15, 2025 |
| #32155 W9 |
Resolved |
Jan 31, 2025 |
Feb 3, 2025 |