#35519 EPSON Web Installer (ES400II_Lite_AM.exe) - UAC Authorization Requested

Resolved Created Aug 26, 2025, 10:49 PM Resolved Aug 26, 2025, 11:08 PM

System (internal) Aug 26, 2025, 10:49 PM

Admin Portal Link
https://msp.autoelevate.com/requests/e43495a7-eabd-4599-bfd5-2d0b642bc35d

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF4GWH29
Logged In User: LaurenHill
Privilege Level: Standard User

App Information
Name: EPSON Web Installer
Description: EPSON Web Installer Setup
Vendor: Seiko Epson Corporation.
Version: 1.0
Path: C:\Users\LaurenHill\Downloads\ES400II_Lite_AM.exe
File Hash: 9987b52edcec633b8aae4c0b66c65ffc08ee591dd0b72235faa3a1b972ec05cd

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Aug 26, 2025, 10:49 PM

1 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/9987b52edcec633b8aae4c0b66c65ffc08ee591dd0b72235faa3a1b972ec05cd/detection/f-9987b52edcec633b8aae4c0b66c65ffc08ee591dd0b72235faa3a1b972ec05cd-1756099204

Artichoke Support - Peet (internal) Aug 26, 2025, 11:09 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	EPSON Web Installer: EPSON Web Installer Setup (C:\Users\LaurenHill\Downloads\ES400II_Lite_AM.exe) was APPROVED by Peet McKinney for this Company.