#33851 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested

Resolved Created Apr 1, 2025, 3:02 PM Resolved Aug 13, 2025, 9:15 PM

System (internal) Apr 1, 2025, 3:02 PM

Admin Portal Link
https://msp.autoelevate.com/requests/832b0cae-183c-4354-a4bd-fd08e535dbe0

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF47T58E
Logged In User: MaryHamilton
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Virtual Factory for Windows Firewall Modern Dialog
Vendor: Microsoft Corporation
Version: 10.0.22621.1
Path: C:\Windows\System32\shpafact.dll
File Hash: 07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Apr 1, 2025, 3:02 PM

0 of 73 Scans Indicate Malware: https://www.virustotal.com/gui/file/07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7/detection/f-07bf313417621c3db804de8cd7b319f0c26652ad13d2a5ebb5f147b96548abc7-1742206190

Artichoke Support - Peet (internal) Apr 1, 2025, 3:06 PM

User initiated request again.

[email protected] (internal) Aug 13, 2025, 9:15 PM

Edits made via Bulk Update Tool - see change log for this timestamp