#32360 Microsoft Windows Operating System (msdt.exe) - UAC Authorization Requested

Resolved Created Feb 10, 2025, 5:40 PM Resolved Feb 24, 2025, 5:56 PM

System (internal) Feb 10, 2025, 5:40 PM

Admin Portal Link
https://msp.autoelevate.com/requests/4c46d4e9-c9f8-4092-8dd6-9372b4cbe11e

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF4EBMLD
Logged In User: GladisLares
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Diagnostics Troubleshooting Wizard
Vendor: Microsoft Corporation
Version: 10.0.22621.2506
Path: C:\WINDOWS\System32\msdt.exe
File Hash: 2712fcb26331e5a82f50d96a63243199147ea202b5e0335dfa90651f6a88fefc

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Feb 10, 2025, 5:40 PM

0 of 71 Scans Indicate Malware: https://www.virustotal.com/gui/file/2712fcb26331e5a82f50d96a63243199147ea202b5e0335dfa90651f6a88fefc/detection/f-2712fcb26331e5a82f50d96a63243199147ea202b5e0335dfa90651f6a88fefc-1739106889

[email protected] (internal) Feb 24, 2025, 5:56 PM

Edits made via Bulk Update Tool - see change log for this timestamp

Started	Ended	Hours	Notes
—	—	0.00h	Microsoft Windows Operating System: Diagnostics Troubleshooting Wizard (C:\WINDOWS\System32\msdt.exe) was DENIED by Peet McKinney. This ticket may be updated later with additional information as to why the request was DENIED.