#34993 Adrianna's computer

Resolved Created Jul 11, 2025, 4:18 PM Resolved Oct 15, 2025, 12:06 AM

System (internal) Jul 11, 2025, 4:18 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/33565778/convert

Check-in (internal) Jul 11, 2025, 4:18 PM

Hi Peet,

Adrianna's computer does not turn on today. It has power, it is plugged in and was working just fine yesterday. Can you please assist?

Gladis Lares
Property Manager
2235 Tschache Lane | Bozeman, MT 59718
p. (406)551-9156| www.liveavion.com

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Artichoke Support - Peet (internal) Jul 11, 2025, 4:45 PM

Can you please hold the power button on the device for at least a full 20 seconds, wait a full 10 seconds, then press the power button again to try to turn on.

Thanks.Peet

customer-reply (internal) Jul 11, 2025, 4:48 PM

Thanks Peet, you're amazing 😆

Gladis Lares
Property Manager
2235 Tschache Lane | Bozeman, MT 59718
p. (406)551-9156| www.liveavion.com

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From: Artichoke Support - Peet <[email protected]>
Sent: Friday, July 11, 2025 10:45 AM
To: Gladis Lares <[email protected]>
Subject: Adrianna's computer (message id: 96960069)

Artichoke Support - Peet (internal) Jul 11, 2025, 5:32 PM

Great to hear that worked.

Cheers.Peet

Ticket Automation (internal) Oct 15, 2025, 12:06 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved