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#35968 Epson Software Updater (EPSDNRUD.EXE) - UAC Authorization Requested

Resolved Created Oct 1, 2025, 8:05 PM Resolved Oct 4, 2025, 11:34 PM
System (internal) Oct 1, 2025, 8:05 PM 
Admin Portal Link
https://msp.autoelevate.com/requests/2a7bb0c4-56e7-4910-b5ac-b8e89de574d0

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF47T58E
Logged In User: SavannahDerrick
Privilege Level: Standard User

App Information
Name: Epson Software Updater
Description: Epson Software Updater
Vendor: Seiko Epson Corporation
Version: 2.2.6.0
Path: C:\Program Files (x86)\Epson Software\Download Navigator\EPSDNRUD.EXE
File Hash: 24e6d9b7f562a4de485186cfbbb905ab8793438f7f451f42cc19e8676c0680e6

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Oct 1, 2025, 8:05 PM 
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/24e6d9b7f562a4de485186cfbbb905ab8793438f7f451f42cc19e8676c0680e6/detection/f-24e6d9b7f562a4de485186cfbbb905ab8793438f7f451f42cc19e8676c0680e6-1758872745
Artichoke Support - Peet (internal) Oct 1, 2025, 8:07 PM 
User initiated request again.
Artichoke Support - Peet (internal) Oct 8, 2025, 11:03 PM 
Alert notice sent back to workstation. Original source file located, user CANCELED app launch but was informed of approval.