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#36046 AdobeARMHelper.exe - UAC Authorization Requested

Resolved Created Oct 9, 2025, 4:38 PM Resolved Oct 9, 2025, 4:39 PM
System (internal) Oct 9, 2025, 4:38 PM
Admin Portal Link
https://msp.autoelevate.com/requests/5ee9bcf1-fb53-47ff-9cb0-3dcaf37dd6a6

General Information
Company Name: Farran Property Management
Computer Name: FPM-MP2K22DK
Logged In User: AdriannaOrsini
Privilege Level: Standard User

App Information
Name: 
Description: Adobe Reader and Acrobat Manager Helper
Vendor: Adobe Inc.
Version: 1.824.460.1110
Path: C:\ProgramData\Adobe\ARM\S\3352\AdobeARMHelper.exe
File Hash: 5fb915bef598a546e5e12c0f2f0a6a1640ff971eead568f6013f67bd19e568f6

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Oct 9, 2025, 4:38 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/5fb915bef598a546e5e12c0f2f0a6a1640ff971eead568f6013f67bd19e568f6/detection/f-5fb915bef598a546e5e12c0f2f0a6a1640ff971eead568f6013f67bd19e568f6-1758113070
Artichoke Support - Peet (internal) Oct 9, 2025, 4:39 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.