#32276 Adobe Download Manager (Acrobat_Set-Up.exe) - UAC Authorization Requested

Resolved Created Feb 6, 2025, 9:01 PM Resolved Feb 6, 2025, 9:02 PM

System (internal) Feb 6, 2025, 9:01 PM

Admin Portal Link
https://msp.autoelevate.com/requests/ff1ce7b7-d7a4-460f-ab51-836be9c91d3f

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF4EBMLD
Logged In User: GladisLares
Privilege Level: Standard User

App Information
Name: Adobe Download Manager
Description: Adobe Download Manager
Vendor: Adobe Inc
Version: 2.0.0.788s
Path: C:\Users\GladisLares\Downloads\Acrobat_Set-Up.exe
File Hash: 21db8f0e18669038ba251c5c458d9fd2ec3cb64c971110835c8a8fd5bbf24797

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Feb 6, 2025, 9:01 PM

0 of 70 Scans Indicate Malware: https://www.virustotal.com/gui/file/21db8f0e18669038ba251c5c458d9fd2ec3cb64c971110835c8a8fd5bbf24797/detection/f-21db8f0e18669038ba251c5c458d9fd2ec3cb64c971110835c8a8fd5bbf24797-1736399565

Artichoke Support - Peet (internal) Feb 6, 2025, 9:02 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	Adobe Download Manager: Adobe Download Manager (C:\Users\GladisLares\Downloads\Acrobat_Set-Up.exe) was APPROVED by Peet McKinney for this Company.