#33509 Maggie Stenberg

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31234689/convert

HI Peet,
Maggie is no longer with FPM. Please grant access to the manager's laptop to Brantley Cooper, as he will be overseeing Arc. Kindly forward all emails to both myself and Brantley.

Thank you!

Thank you,

Gina Revelle| Regional Property Manager

Farran Property Management

P.O Box 9079

Missoula, MT 59807

P: 406-541-9000 |[email protected]

[embedded image](https://www.farranco.com/)

P.O. BOX 9079
MISSOULA, MT 59807

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Gina,

Done ... mostly. Both you and Brantly have access to Maggie's mailbox but by default email is not forwarded for users that are converted to shared mailbox.

Here are the options for new email sent to [email protected] (@liveavion.com, and @farranmgmt.com):

- The default behavior is to deliver to the shared mailbox "Maggie Stenberg (Shared)" and for you and Brantly to access and manage the account/email from there. This way you can coordinate on who answer's what email by
- Forward to the person primarily in charge of managing the mailbox (Brantly) and have the other person (you) manage accessing the mail via the shared mailbox.
- Finally, I can create a mail-enabled group for you and Brantly and forward the email to both of you via that group.

You should have received an email already offering you 30 days of access to Maggie's OneDrive. Please make sure that there's nothing in there that needs to be kept for FPM.

Cheers.Peet

Thanks, Peet. Can we also set Brantley up an email for Arc? Since he will be managing both I think an email for each site is appropriate.

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From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, March 18, 2025 2:39:06 PM
To: Gina Revelle <[email protected]>
Cc: Brantley Cooper <[email protected]>
Subject: Maggie Stenberg (message id: 92827136)

[email protected] is now an alias for [email protected].

Just making sure about the access to Maggie's existing and future email. The default of no email being forwarded, but then managing and access the email via the shared mailbox is your preference?

Cheers.Peet

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31409264/convert

Hi Peet,

Wanted to check in on the Arc emails, it looks like I am struggling to access historical emails and have not really received much in the way of incoming so might be worth looking into as well

Brantley Cooper | Property Manager

Aurora Apartment Homes, Farran Property Management

P: (406) 708-4800 | auroragreatfalls.com

Brantley,

Thanks for reaching out. I've merged your "Arc Email" ticket with original "Maggie Stenberg" ticket to keep the issue in one thread. On mail forwarding: below are the options I detailed 03-18-25:

Here are the options for new email sent to [email protected] (@liveavion.com, and @farranmgmt.com):
- The default behavior is to deliver to the shared mailbox "Maggie Stenberg (Shared)" and for you and Brantly to access and manage the account/email from there. This way you can coordinate on who answer's what email by

- Forward to the person primarily in charge of managing the mailbox (Brantly) and have the other person (you) manage accessing the mail via the shared mailbox.

- Finally, I can create a mail-enabled group for you and Brantly and forward the email to both of you via that group.

Currently, the default behavior is configured.

On accessing the "Maggie Stenberg (Shared)" mailbox: What mail client are you attempting to access the shard mailbox with? Outlook Online, Outlook for macOS, Outlook for Windows, Outlook for iOS, or Outlook for Android?

[Here are Microsoft's instructions for adding a shared mailbox in New Outlook on Windows.](https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#officeversion=new_outlook)

[Here are Microsoft's instructions for adding a shared mailbox in Classic Outlook on Windows.](https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#officeversion=classic_outlook)

[Here are Microsoft's instructions for adding a shared mailbox in Outlook on the web.](https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#officeversion=outlook_on_the_web)

[Here are Microsoft's instructions for adding a shared mailbox in Outlook on macOS.](https://support.microsoft.com/en-us/office/open-a-shared-mail-calendar-or-people-folder-in-outlook-for-mac-6ecc39c5-5577-4a1d-b18c-bbdc92972cb2)

[Here are Microsoft's instructions for adding a shared mailbox in Outlook on mobile.](https://support.microsoft.com/en-us/office/add-a-shared-mailbox-to-outlook-mobile-f866242c-81b2-472e-8776-6c49c5473c9f)

Please let me know if you'd like a change to the current forwarding behavoir on the account and if you have any issues accessing the shared mailbox with the documentation above.

Cheers.Peet

HI Peet,

The first option will work.

Thank you,

Gina Revelle| Regional Property Manager

Farran Property Management

P.O Box 9079

Missoula, MT 59807

P: 406-541-9000 |[email protected]

[embedded image](https://www.farranco.com/)

P.O. BOX 9079
MISSOULA, MT 59807

*******************************

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, March 26, 2025 11:45 AM
To: Gina Revelle <[email protected]>
Cc: Brantley Cooper <[email protected]>
Subject: Maggie Stenberg (message id: 92827136)

Brantley,

I archived Maggie's OneDive and placed it in a "z_Maggie" folder in your OneDrive account.

Cheers.Peet