#35240 Lauren Hill-One Drive folder access

Created from Lead: https://artichoke.shield.syncromsp.com/leads/34052191/convert

Hi Peet,

Can you please add Lauren Hill, to the FPM OneDrive? I can not see it on her computer.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Liz,

Will do. As an aside, could try to open tickets for FPM from "[email protected]" ... it just makes it easier to connect with FPM resources like "FPM-PF4GWH29".

Lauren,

It looks like your computer is offline. Please let me know when it will be online, awake and connected to power.

Cheers.Peet

Yes sorry. Still getting used to sending emails from multiple accounts. Will try to be more mindful about it.

Thanks for your help Peet.

Sent from my Verizon, Samsung Galaxy smartphone
Get [Outlook for Android](https://aka.ms/AAb9ysg)
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From: Artichoke Support - Peet <[email protected]>
Sent: Monday, August 4, 2025 3:52:45 PM
To: Liz Scaggs <[email protected]>
Cc: Lauren Hill <[email protected]>
Subject: Lauren Hill-One Drive folder access (message id: 97871220)

Liz,
Not a problem and thank you!

Lauren,
Any idea when the computer will be connected to power and online?

Thanks.Peet

All,

My computer is plugged into power and online. Let me know what timeframe works if you need me to be logged in.

Thank you,

Lauren

---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, August 5, 2025 1:06 PM
To: Liz Scaggs <[email protected]>
Cc: Lauren Hill <[email protected]>
Subject: Lauren Hill-One Drive folder access (message id: 97871220)

Thanks Lauren. I can see your device online and that you have the expected SharePoint sites already connected.

Liz, when you say the FPM SharePoint, do you mean this one: https://farranmgmt.sharepoint.com/sites/fpm/ ?? She currently has access to https://farranmgmt.sharepoint.com/sites/aurora and https://farranmgmt.sharepoint.com/sites/fpm-all.

If the first URL isn't the site she needs access to, please goto https://farranmgmt.sharepoint.com/ and then click the "Click here to view all sites you have access to!" button find the site you're looking for and send me the site URL

Thanks.Peet

Created from Lead: https://artichoke.shield.syncromsp.com/leads/34096397/convert

Hiu Peet,

Lauren still does not have access to the one drive storing our forms. Can you fix that?

Brantley Cooper | Property Manager

Arc Apartment Homes, Farran Property Management

P: (406) 476-2051 | arcgreatfalls.com

Ticket #35264 has been merged into this ticket.

            - Original ticket number: #35264.

              - Original ticket subject: Lauren OneDrive access.

              - Merged at: Wed 08-06-25 10:15 AM.

              - Merged by: Artichoke Support - Peet - ID 76414 - Email [email protected].

Brantley,

I'm merging this ticket with the one already opened with Liz and Lauren attached. Lauren brought her device online yesterday and I can see that the SharePoint for Aurora are connected and syncing. And asked Liz the following:

Liz, when you say the FPM SharePoint, do you mean this one: https://farranmgmt.sharepoint.com/sites/fpm/ ?? She currently has access to https://farranmgmt.sharepoint.com/sites/aurora and https://farranmgmt.sharepoint.com/sites/fpm-all.

If the first URL isn't the site she needs access to, please goto https://farranmgmt.sharepoint.com/ and then click the "Click here to view all sites you have access to!" button find the site you're looking for and send me the site URL
If you can provide the URL to the specific SharePoint site, I can ensure Lauren has access and that the site is configured to automatically sync on Windows clients. Are you perhaps referring to https://farranmgmt.sharepoint.com/sites/fpm-mgmt/https://farranmgmt.sharepoint.com/sites/fpm-mgmt/ ?

Cheers.Peet

Hi Peet,

The links open, but I am not seeing any content:

[embedded image]

[embedded image]

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, August 6, 2025 10:30 AM
To: Liz Scaggs <[email protected]>
Cc: Lauren Hill <[email protected]>; Brantley Cooper <[email protected]>
Subject: Lauren Hill-One Drive folder access (message id: 97871220)

Lauren,

Neither FPM-All or FPM-Aurora seem to be the SharePoint site Brantley or Liz are referring to. If Liz or Brantley can confirm the site URL that they'd like you to have sync'd with your computer I'll make sure you have access to it. If the site is https://farranmgmt.sharepoint.com/sites/fpm-mgmt/, I can add you to the site.

Liz,

As a site owner, you can also add members:

[embedded image]

[embedded image]

[embedded image]

[embedded image]

That is the one she needs access to

Brantley Cooper | Property Manager

Arc Apartment Homes, Farran Property Management

P: (406) 476-2051 | arcgreatfalls.com

From: Artichoke Support - Peet <[email protected]>
Date: Wednesday, August 6, 2025 at 10:56 AM
To: Liz Scaggs <[email protected]>
Cc: Brantley Cooper <[email protected]>, Lauren Hill <[email protected]>
Subject: Lauren Hill-One Drive folder access (message id: 97871220)

Done. The account [email protected] is a member of FPM-MGMT and has access to https://farranmgmt.sharepoint.com/sites/fpm-mgmt/.

Lauren, you can access the files directly in a browser at https://farranmgmt.sharepoint.com/sites/fpm-mgmt/ ... the site's files should begin syncing after your next restart into "C:\Users\LaurenHill\FPM\FPM-MGMT - Documents". FPM should be visible in your File Explorer sidebar.

Please let me know if there's anything else you all need.

Cheers.Peet

Perfect thank you Peet.

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, August 6, 2025 11:04 AM
To: Liz Scaggs <[email protected]>
Cc: Lauren Hill <[email protected]>; Brantley Cooper <[email protected]>
Subject: Lauren Hill-One Drive folder access (message id: 97871220)