#34147 Arc Key System

Resolved Created Apr 14, 2025, 9:39 PM Resolved Oct 15, 2025, 12:06 AM

System (internal) Apr 14, 2025, 9:39 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31805638/convert

Check-in (internal) Apr 14, 2025, 9:39 PM

Hi Peet,

Can you get me login credentials for the Arc key system. Mary will also need access

Brantley Cooper | Property Manager

Aurora Apartment Homes, Farran Property Management

P: (406) 708-4800 | auroragreatfalls.com

Artichoke Support - Peet (internal) Apr 15, 2025, 10:43 PM

Brantley,

I've added "BRANTLEY" and "MARY" users to SAMrf for Arc. NOTE: The first time a new Windows user profile runs SAMrf, you must right-click and "Run as administrator" the first time the program is run. Otherwise, the program does not start.

The "BRANTLEY" password is available to [email protected] here:

https://share.1password.com/s#IGrj1FuEnyPaAbgomuQg59gq2IUg6u1GiiHFpScQcFU

The "MARY" password is available to [email protected] here:
https://share.1password.com/s#-v_Tzrr7SYACdjILl69w1cr7SHeFpHjoK63B4LDKSkM

The links expire 04/22/25

Cheers.Peet

Ticket Automation (internal) Oct 15, 2025, 12:06 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved