← Customer 31282330

#35259 Licensing confusion?

Resolved 2 Normal Created Aug 5, 2025, 11:20 PM Resolved Oct 15, 2025, 12:06 AM
Artichoke Support - Peet (internal) Aug 5, 2025, 11:20 PM
Brantley,

I think I might have received some information that got lost in translation. Liz let me know that you're using a personal license for Microsoft Office and that you might be under the impression that Anna and Lauren won't have an office license?

Every FPM employee has an M365 Business Premium license which includes the full suite of Microsoft Apps for Business. No one should be signing into or need to sign into any personal accounts on FPM devices.

If you could help clarify what might be happening with personal accounts with FPM devices, I'd appreciate it.

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:06 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved