#35661 Set up Savannah Derrick
Resolved
Created Sep 10, 2025, 2:54 PM
Resolved Oct 15, 2025, 12:06 AM
System (internal)
Sep 10, 2025, 2:54 PM
Check-in (internal)
Sep 10, 2025, 2:54 PM
Hi Peet, Can you help me get Savannah set up on our leasing agent computer? Also, does she have an email address yet? Thanks, Lauren Hill | Property Manager [email protected] (406) 708-4800
customer-reply (internal)
Sep 10, 2025, 4:55 PM
Hi Peet, My bad, I am not sure I sent you an email requesting a new set up. So the short answer is no Lauren. Peet, you have my approval to get Savannah the appropriate access and email. (Should be the same as Anna Christensen’s)-Savannah is the new leasing agent at Aurora. Thank you, Liz Scaggs Operations Manager 406-541-9000 [embedded image](https://www.farranco.com/) P.O. BOX 9079 MISSOULA, MT 59807 From: Lauren Hill <[email protected]> Sent: Wednesday, September 10, 2025 8:54 AM To: Artichoke Support - Peet <[email protected]>; Liz Scaggs <[email protected]> Subject: Set up Savannah Derrick Hi Peet, Can you help me get Savannah set up on our leasing agent computer? Also, does she have an email address yet? Thanks, Lauren Hill | Property Manager [email protected] (406) 708-4800
Artichoke Support - Peet (internal)
Sep 10, 2025, 7:54 PM
I've got her account built and licensed ([email protected]). Do you have a personal email for her that I can send her credentials to? For your convivence, here's the signup link for 1Password. https://farranmgmt.1password.com/teamjoin/invitation/VR6YBC7DIRAHJD7RXCWTM4DBHE Thanks.Peet
customer-reply (internal)
Sep 10, 2025, 8:40 PM
It is [email protected]. How will she get into the laptop to get those things going? Lauren Hill | Property Manager [email protected] (406) 708-4800 From: Artichoke Support - Peet <[email protected]> Sent: Wednesday, September 10, 2025 1:55 PM To: Lauren Hill <[email protected]> Cc: Liz Scaggs <[email protected]> Subject: Set up Savannah Derrick (message id: 99231699)
Artichoke Support - Peet (internal)
Sep 10, 2025, 9:47 PM
I've added Savannah's personal email to this thread. Savannah, follow this link and when prompted for a verification email, please make sure to use your personal email,[email protected]: https://share.1password.com/s#dmWWyCXymc9L1CdV5qalRI0q3ZeHN0HYqVoN_Wh7YlE Please make a physical note of your password, or store it in a secure password manager. You can log into any Farran Property Management computer with your [email protected] username and the password linked above. On your first login you'll need to setup [Microsoft Authenticator](https://aka.ms/authapp) (https://aka.ms/authapp), so please make sure to have it installed on your phone. Lauren/Savannah, If you need any one on one support for fine tuning the setup or getting going with 1Password, feel free to book some time here: https://artichoke.consulting/schedule/peet Cheers.Peet
customer-reply (internal)
Sep 12, 2025, 5:02 PM
Hi Peet, I haven’t been added to the Aurora-CommunityManger group yet. Would you mind adding me to that and the other required SharePoint groups? Thank you, Savannah From: Artichoke Support - Peet <[email protected]> Sent: Wednesday, September 10, 2025 3:48 PM To: Lauren Hill <[email protected]> Cc: Liz Scaggs <[email protected]>; [email protected]; Savannah Derrick <[email protected]> Subject: Set up Savannah Derrick (message id: 99231699) You don't often get email from [email protected]. [Learn why this is important](https://aka.ms/LearnAboutSenderIdentification)
Artichoke Support - Peet (internal)
Sep 15, 2025, 7:00 PM
Savannah, I've added you to the Aurora-CommunityManager group and your account was already a member of the groups Liz requested, Aurora-Leasing, FPM-AIl, and FPM-Aurora. Is there a resource (shared email, sharepoint site, etc) that you need to reach but cannot access (besides the [email protected] account)? Liz, I added the permissions that were applied to Anna Christensen’s account, Anna was and is not part of Aurora-CM (or ARC-CM). Does Anna need any additional access? She is in ARC-Leasing, FPM-all, and FPM-Arc. Does Savanah need access to any other group? She is in Aurora-CommunityManager, Aurora-Leasing, FPM-AIl, and FPM-Aurora. Thanks.Peet
customer-reply (internal)
Sep 15, 2025, 8:37 PM
Yes please give both access to the cm manager email. Thank you, Liz Scaggs Operations Manager 406-541-9000 [embedded image](https://www.farranco.com/) P.O. BOX 9079 MISSOULA, MT 59807 From: Artichoke Support - Peet <[email protected]> Sent: Monday, September 15, 2025 1:01 PM To: Lauren Hill <[email protected]> Cc: Liz Scaggs <[email protected]>; Savannah Derrick <[email protected]>; [email protected] Subject: Set up Savannah Derrick (message id: 99231699)
Artichoke Support - Peet (internal)
Sep 15, 2025, 11:25 PM
Savannah has access to aurora-cm and Anna has access to arc-cm. Please let me know if there's anything else needed here. Cheers.Peet
Ticket Automation (internal)
Oct 15, 2025, 12:06 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved
| Started | Ended | Hours | Notes |
|---|---|---|---|
| No time entries | |||