← Customer 31282330

#35661 Set up Savannah Derrick

Resolved Created Sep 10, 2025, 2:54 PM Resolved Oct 15, 2025, 12:06 AM
System (internal) Sep 10, 2025, 2:54 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/34821438/convert
Check-in (internal) Sep 10, 2025, 2:54 PM
Hi Peet,

Can you help me get Savannah set up on our leasing agent computer? Also, does she have an email address yet?

Thanks,

Lauren Hill | Property Manager

[email protected]

(406) 708-4800
customer-reply (internal) Sep 10, 2025, 4:55 PM
Hi Peet,

My bad, I am not sure I sent you an email requesting a new set up. So the short answer is no Lauren.

Peet, you have my approval to get Savannah the appropriate access and email. (Should be the same as Anna Christensen’s)-Savannah is the new leasing agent at Aurora.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Lauren Hill <[email protected]>
Sent: Wednesday, September 10, 2025 8:54 AM
To: Artichoke Support - Peet <[email protected]>; Liz Scaggs <[email protected]>
Subject: Set up Savannah Derrick

Hi Peet,

Can you help me get Savannah set up on our leasing agent computer? Also, does she have an email address yet?

Thanks,

Lauren Hill | Property Manager

[email protected]

(406) 708-4800
Artichoke Support - Peet (internal) Sep 10, 2025, 7:54 PM
I've got her account built and licensed ([email protected]). Do you have a personal email for her that I can send her credentials to?

For your convivence, here's the signup link for 1Password.

https://farranmgmt.1password.com/teamjoin/invitation/VR6YBC7DIRAHJD7RXCWTM4DBHE

Thanks.Peet
customer-reply (internal) Sep 10, 2025, 8:40 PM
It is [email protected].

How will she get into the laptop to get those things going?

Lauren Hill | Property Manager

[email protected]

(406) 708-4800

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, September 10, 2025 1:55 PM
To: Lauren Hill <[email protected]>
Cc: Liz Scaggs <[email protected]>
Subject: Set up Savannah Derrick (message id: 99231699)
Artichoke Support - Peet (internal) Sep 10, 2025, 9:47 PM
I've added Savannah's personal email to this thread.

Savannah, follow this link and when prompted for a verification email, please make sure to use your personal email,[email protected]:

https://share.1password.com/s#dmWWyCXymc9L1CdV5qalRI0q3ZeHN0HYqVoN_Wh7YlE

Please make a physical note of your password, or store it in a secure password manager. You can log into any Farran Property Management computer with your [email protected] username and the password linked above. On your first login you'll need to setup [Microsoft Authenticator](https://aka.ms/authapp) (https://aka.ms/authapp), so please make sure to have it installed on your phone.

Lauren/Savannah,

If you need any one on one support for fine tuning the setup or getting going with 1Password, feel free to book some time here: https://artichoke.consulting/schedule/peet

Cheers.Peet
customer-reply (internal) Sep 12, 2025, 5:02 PM
Hi Peet,

I haven’t been added to the Aurora-CommunityManger group yet. Would you mind adding me to that and the other required SharePoint groups?

Thank you,

Savannah

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, September 10, 2025 3:48 PM
To: Lauren Hill <[email protected]>
Cc: Liz Scaggs <[email protected]>; [email protected]; Savannah Derrick <[email protected]>
Subject: Set up Savannah Derrick (message id: 99231699)

You don't often get email from [email protected]. [Learn why this is important](https://aka.ms/LearnAboutSenderIdentification)
Artichoke Support - Peet (internal) Sep 15, 2025, 7:00 PM
Savannah,

I've added you to the Aurora-CommunityManager group and your account was already a member of the groups Liz requested, Aurora-Leasing, FPM-AIl, and FPM-Aurora. Is there a resource (shared email, sharepoint site, etc) that you need to reach but cannot access (besides the [email protected] account)?

Liz,

I added the permissions that were applied to Anna Christensen’s account, Anna was and is not part of Aurora-CM (or ARC-CM). Does Anna need any additional access? She is in ARC-Leasing, FPM-all, and FPM-Arc. Does Savanah need access to any other group? She is in Aurora-CommunityManager, Aurora-Leasing, FPM-AIl, and FPM-Aurora.

Thanks.Peet
customer-reply (internal) Sep 15, 2025, 8:37 PM
Yes please give both access to the cm manager email.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, September 15, 2025 1:01 PM
To: Lauren Hill <[email protected]>
Cc: Liz Scaggs <[email protected]>; Savannah Derrick <[email protected]>; [email protected]
Subject: Set up Savannah Derrick (message id: 99231699)
Artichoke Support - Peet (internal) Sep 15, 2025, 11:25 PM
Savannah has access to aurora-cm and Anna has access to arc-cm.

Please let me know if there's anything else needed here.

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:06 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved