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#36453 AdobeARMHelper.exe - UAC Authorization Requested

Resolved Created Nov 19, 2025, 6:22 PM Resolved Nov 23, 2025, 9:10 PM
System (internal) Nov 19, 2025, 6:22 PM
Admin Portal Link
https://msp.autoelevate.com/requests/ef4c74b5-9258-40b1-a887-f36ba3d1a617

General Information
Company Name: Farran Property Management
Computer Name: FPM-PF4GWH29
Logged In User: LaurenHill
Privilege Level: n/a

App Information
Name: 
Description: Adobe Reader and Acrobat Manager Helper
Vendor: Adobe Inc.
Version: 1.824.460.1120
Path: C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe
File Hash: e6a0152862be4e18fb229fc32ad3e7a1f79f2fea01a8e22d8f03ac5f3c791669

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) Nov 19, 2025, 6:22 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/e6a0152862be4e18fb229fc32ad3e7a1f79f2fea01a8e22d8f03ac5f3c791669/detection/f-e6a0152862be4e18fb229fc32ad3e7a1f79f2fea01a8e22d8f03ac5f3c791669-1763437114
Artichoke Support - Peet (internal) Nov 24, 2025, 5:25 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.