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#36060 Canon PRINT (SetupHelper.exe) - UAC Authorization Requested

New-PrivilegeRequest Created Oct 10, 2025, 7:31 PM
System (internal) Oct 10, 2025, 7:31 PM
Admin Portal Link
https://msp.autoelevate.com/requests/19183f0e-551a-4050-aa24-f20ce3525f98

General Information
Company Name: Farran Property Management
Computer Name: FPM-MJ0GXSHC
Logged In User: AnnaChristensen
Privilege Level: Standard User

App Information
Name: Canon PRINT
Description: Canon PRINT
Vendor: CANON INC.
Version: 4.0.0.5
Path: C:\Users\AnnaChristensen\AppData\Local\Packages\34791E63.CanonInkjetSmartConnect_6e5tt8cgb93ep\LocalCache\Roaming\Canon\USETUP\APP_MODULE\Common\NSPH\nsph-win-4_0_0-ea34_2\SetupHelper.exe
File Hash: a35dcd4b9e54f6509df7a0f68b75cff8b4132396ac0216e449a60975e8eda4a1

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Oct 10, 2025, 7:31 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/a35dcd4b9e54f6509df7a0f68b75cff8b4132396ac0216e449a60975e8eda4a1/detection/f-a35dcd4b9e54f6509df7a0f68b75cff8b4132396ac0216e449a60975e8eda4a1-1751306998
Artichoke Support - Peet (internal) Oct 10, 2025, 7:52 PM
User initiated request again.
Artichoke Support - Peet (internal) Oct 10, 2025, 10:40 PM
User initiated request again.
Artichoke Support - Peet (internal) Oct 11, 2025, 5:27 PM
User initiated request again.