#36933 Splashtop Streamer (Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.8.0.1_JRKH4YY7TXPL.exe) - UAC Authorization Requested

Resolved Created Jan 13, 2026, 3:15 AM Resolved Jan 15, 2026, 1:15 AM

System (internal) Jan 13, 2026, 3:15 AM

Admin Portal Link
https://msp.autoelevate.com/requests/bcc58439-0d99-448e-9f31-f3d009ecb68f

General Information
Company Name: Farran Property Management
Computer Name: FPM-ARC-MAINT
Logged In User: FPMAdmin
Privilege Level: Administrator

App Information
Name: Splashtop Streamer
Description: Splashtop Streamer
Vendor: Splashtop Inc.
Version: 3.8.0.1
Path: C:\Users\FPMAdmin\Downloads\Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.8.0.1_JRKH4YY7TXPL.exe
File Hash: 033ec109b792335f36da876898984d5ae642b098f0c599cec465b365da63d3e8

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True

Artichoke Support - Peet (internal) Jan 13, 2026, 3:15 AM

Malware Scan: No Matching Scans Listed

Started	Ended	Hours	Notes
—	—	0.00h	Splashtop Streamer: Splashtop Streamer (C:\Users\FPMAdmin\Downloads\Splashtop_Streamer_Windows_DEPLOY_INSTALLER_v3.8.0.1_JRKH4YY7TXPL.exe) was DENIED by Peet McKinney. This ticket may be updated later with additional information as to why the request was DENIED.