| #35386 SNAP Portal Maintenance Update: Availability Restored |
Resolved |
Aug 15, 2025 |
Aug 28, 2025 |
| #35382 Reminder: SNAP Database Maintenance Begins Tonight at 9:00 PM EST |
Resolved |
Aug 14, 2025 |
Aug 28, 2025 |
| #35166 [Blackpoint][Artichoke Consulting][][Cloud Response (M365)][New Permission Notification] |
Resolved |
Jul 29, 2025 |
Aug 13, 2025 |
| #35165 [Blackpoint][Stewart and Associates][][Cloud Response (M365)][New Permission Notification] |
Resolved |
Jul 29, 2025 |
Aug 13, 2025 |
| #35164 [Blackpoint][Bank of Montana][][Cloud Response (M365)][New Permission Notification] |
Resolved |
Jul 29, 2025 |
Aug 13, 2025 |
| #33535 Final Reminder: Blackpoint Email Notification Updates Take Effect March 21 |
Resolved |
Mar 19, 2025 |
Apr 30, 2025 |
| #33305 Reminder: Blackpoint Email Notification Updates Take Effect March 21 |
Resolved |
Mar 14, 2025 |
Apr 30, 2025 |
| #33170 Reminder: Blackpoint Email Notification Updates Take Effect March 2 |
Resolved |
Mar 7, 2025 |
Apr 30, 2025 |
| #33061 Partner Notice: Standardized Email Notifications Coming March 21 |
Resolved |
Mar 3, 2025 |
Apr 30, 2025 |
| #32718 Partner Notice: Experience Improvement - Support Ticket Creation |
Resolved |
Feb 19, 2025 |
Apr 30, 2025 |
| #31527 Cloud Response Alert Degradation Identified and Resolved |
Resolved |
Jan 13, 2025 |
Jan 14, 2025 |
| #31361 Portal Log In Issue Update: Issue has been resolved |
Resolved |
Jan 9, 2025 |
Jan 14, 2025 |
| #31359 Portal Log In Issue Update: Current Investigations in Progress |
Resolved |
Jan 9, 2025 |
Jan 14, 2025 |
| #31257 Portal Log In & SOC Alert Issue Update: Fully Resolved |
Resolved |
Jan 5, 2025 |
Jan 6, 2025 |
| #31256 Portal Log In Issue Update: Access is restored |
Resolved |
Jan 5, 2025 |
Jan 6, 2025 |
| #31254 Portal Log In Issue Update: Current Investigations in Progress |
Resolved |
Jan 5, 2025 |
Jan 6, 2025 |
| #30380 Partner Notification: Agents reporting as idle |
Resolved |
Dec 3, 2024 |
Feb 19, 2025 |
| #27091 Blackpoint 3rd-Party Phone Service Interruption |
Resolved |
May 7, 2024 |
May 22, 2024 |
| #26441 macOS Update: Click HERE for working links |
Resolved |
Mar 12, 2024 |
Nov 15, 2024 |
| #25840 Blackpoint is taking steps to improve your partner experience |
Resolved |
Jan 31, 2024 |
Feb 7, 2024 |
| #25550 Important Notice Regarding Account Re-activation |
Resolved |
Jan 11, 2024 |
Nov 15, 2024 |
| #25162 Partner Action Required: macOS agent in need of attention |
Resolved |
Dec 2, 2023 |
Nov 15, 2024 |