#33535 Final Reminder: Blackpoint Email Notification Updates Take Effect March 21

Resolved Created Mar 19, 2025, 3:17 PM Resolved Apr 30, 2025, 9:40 PM

System (internal) Mar 19, 2025, 3:17 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31261249/convert

Check-in (internal) Mar 19, 2025, 3:17 PM

Final Reminder: Blackpoint Email Notification Updates Take Effect March 21
Streamlined email notifications go live this week

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Dear valued partner,

This is your final reminder that Blackpoint’s updated email notification system goes live on March 21.  These changes will improve clarity and ensure seamless integration with your PSA systems.

Here's what to expect:

SOC Notifications for Detection and Response Events

- Format: [Blackpoint] [Ticket #] [Product] [Alert] [Action Taken] [Customer Name]
- Example: [Blackpoint] [Ticket #11678] [Cloud Response] [VPN Used with a Mobile User Agent] [Account Locked Out] [Bank.com]

System Notifications for Informational Events

- Format: [Blackpoint][Ticket][Product][Alert][No Action][Customer]
- Example: [Blackpoint][No Ticket][Cloud Response][Login from Unapproved Country][No Action][Bank.com]\

No action is needed—just be aware of the change.

If you have any questions, contact us at [email protected].

Thank you,
The Blackpoint Cyber Team

Blackpoint Cyber, 1099 18th Street, Suite 3050, Denver, Colorado 80202, United States

[Unsubscribe](https://hs-4759974.s.hubspotemail.net/hs/preferences-center/en/direct?data=W2nXS-N30h-G9W3P3mwX2-flrQW4pmJbB1QmxvDW2xXt7g22YvjXW38kJvw2RrLB1W2x_zLc34lTQtW217ZCW4ryBkmW2nDFgy43TZvdW2MwTjM3d87ZVW329wHX3b1F0kW349PdT1Lmx3BW43YJH01LjfJvW3LPbff2KTQxcW3_Kd7M2Yr30qW2527hY1VhqxrW2CXxgp2t3jBbW3VWszH3ZYx2pW41BLqf3bfNyTW47vzQS21kYXLW2PG5MP1Zs7fbW4fzb1m1LDG7GW3b9CXb3_vyJSW3SQGl449xXSqW2TS9sb2vXG2_W2FS4kH4hg_9yW2547VS2FJdQSW3yYgFS3R17f4W2KQr5x2WhjgxW1Xf6cD2FzzCTW2KGZgK2H-nBQW3Mbfqd1B9wBWW2FRhXj2FCBnfW3g7xHB1L6f-0W3FbRlH3z3R9lW47nKTc4p8TYHW3dgKFv38l7hSW1N4QKL2363j_W2YwDxn4hdTNKW2YMCy33_VTv0W4tvTBW3M0K8MW2CZ9mQ2MPnK_W2HXtr22t0T9CW41HLgK4tmK33W2Wnl7W38gpt6W22Wk1936jgfWW1X63-W34CfwwW1Zn0P63GZjVXf45D0c304&utm_campaign=5642270-2025_Partner_Communications&utm_source=hs_email&utm_medium=email&utm_content=352635168&_hsenc=p2ANqtz-8ZlbfMN_mr0F4MYePRQr6ZAJy2UJjyKcEX_qQzoBCFpi5q-KT8IoKI_jmTQFkLiBRbWD9vjVKAWsJqs6AHIzUU-YHZZNn8nEDk0nW_JJqzSYsJVyk&_hsmi=352635168) [Manage preferences](https://hs-4759974.s.hubspotemail.net/hs/preferences-center/en/page?data=W2nXS-N30h-G9W3P3mwX2-flrQW4pmJbB1QmxvDW2xXt7g22YvjXW38kJvw2RrLB1W2x_zLc34lTQtW217ZCW4ryBkmW2nDFgy43TZvdW2MwTjM3d87ZVW329wHX3b1F0kW349PdT1Lmx3BW43YJH01LjfJvW3LPbff2KTQxcW3_Kd7M2Yr30qW2527hY1VhqxrW2CXxgp2t3jBbW3VWszH3ZYx2pW41BLqf3bfNyTW47vzQS21kYXLW2PG5MP1Zs7fbW4fzb1m1LDG7GW3b9CXb3_vyJSW3SQGl449xXSqW2TS9sb2vXG2_W2FS4kH4hg_9yW2547VS2FJdQSW3yYgFS3R17f4W2KQr5x2WhjgxW1Xf6cD2FzzCTW2KGZgK2H-nBQW3Mbfqd1B9wBWW2FRhXj2FCBnfW3g7xHB1L6f-0W3FbRlH3z3R9lW47nKTc4p8TYHW3dgKFv38l7hSW1N4QKL2363j_W2YwDxn4hdTNKW2YMCy33_VTv0W4tvTBW3M0K8MW2CZ9mQ2MPnK_W2HXtr22t0T9CW41HLgK4tmK33W2Wnl7W38gpt6W22Wk1936jgfWW1X63-W34CfwwW1Zn0P63GZjVXf45D0c304&utm_campaign=5642270-2025_Partner_Communications&utm_source=hs_email&utm_medium=email&utm_content=352635168&_hsenc=p2ANqtz-8ZlbfMN_mr0F4MYePRQr6ZAJy2UJjyKcEX_qQzoBCFpi5q-KT8IoKI_jmTQFkLiBRbWD9vjVKAWsJqs6AHIzUU-YHZZNn8nEDk0nW_JJqzSYsJVyk&_hsmi=352635168)
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[email protected] (internal) Apr 30, 2025, 9:40 PM

Edits made via Bulk Update Tool - see change log for this timestamp