#25840 Blackpoint is taking steps to improve your partner experience
Resolved
Created Jan 31, 2024, 3:22 PM
Resolved Feb 7, 2024, 11:13 PM
System (internal)
Jan 31, 2024, 3:22 PM
Check-in (internal)
Jan 31, 2024, 3:22 PM
Blackpoint is taking steps to improve your partner experience Proration adjustments, and Cloud Response standalone availability [View in browser](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-Tb5nXHsW7Y9pgv6lZ3lMW81-_m82gR7zjW3x9S8P933YKFW7F57g422L3zRW532Jsz23_-sNW59QK1p1Tx7v8MtkWK9Xft5BW4VCQFY64dpPjV5z1dT67hyZzW2YN8rQ4yKT0lW3FjrxM8ySrV9W53cbZk3GwB24W770Q9B5wj6PnTlvrk84M4S9N2JDF8FfNzGBW140tww6QnN6xW7XJWVx4b22srW99XL3z2jwFpzW6xsZd310hVxSW5CKBxK2m8tP3W32LG6Y5RhpKPW4nsthC9d636CW4SNGgx180vrQW8r4MpN1VQD-qW6Qsjhb6gTYyfVmjMhm1RfB_PW2sJcRk4jW3crN7MP-wgQDgcZW77RRK51cksKfW5NFZ871BdmtKW3_N2gr8XGGfLW5bVwhL7tND6qW72bYjL1JsrN7W2X4pCf6DK6Z9W65d1WW5BPhvnW5Vnx_88K5dMlVS_gTs2C16jPW26FhKD5qvggnW79pvdL2hTH8NW8-34cX7709cKN8Rt2n5B3CvMW2mhfTn3TC7W-W7J--Rn5YYpkCdw8M4s04) [embedded image] To our valued partners, We appreciate the feedback you've shared with us over the past year and are committed to enhancing your Blackpoint experience. As your dedicated partner, it's our job to eliminate friction and ensure seamless collaboration. We're excited to inform you about upcoming enhancementsthat will take effect on February 1, 2024: Proration Relief: As an initial step in refining our billing structure, we have decided to suspend proration for February, March, and April 2024. This temporary measure is aimed to provide relief while we assess and improve our billing model. Cloud Response Standalone: Starting February 1, Cloud Response will also be available for individual purchase outside of the Blackpoint Response bundle. You will be able to acquire Cloud Response on its own for any client that does not already have the Blackpoint Response bundle. The cost of this standalone offering is $2.00 per user. This change is designed to offer greater flexibility, allowing you to expand value in additional environments. These changes are just the beginning of more exciting improvements we have planned for 2024. We sincerely appreciate your patience and your partnership as we strive to elevate your overall experience. Please reach out to your partner account manager with any questions. Sincerely, Blackpoint Cyber [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-SW3qn9gW7lCdLW6lZ3n4W5k0WRT1N7_twW8Ns7kl1ns7QCW4cKFDc444RnzW7_y7tf4X-XHzW1GcSkV3ZFW0KW2Tv6-K7jYH63W8dj_Qt3Wnhg4W5Y9X7114HXxTW4GGF0Y2pFJfhW2q96Br2N8b80W6CXsnX4pLg3nW8s_jFH3R-F7vW7qNY0T4QbxTrVtCpzj8GwPVVV3hsLM5FDxVPVSyXt061zfMkW70B5pw1TljVBW19qnW694Yc-8W6-gSrW3zl2xnW2Jq63j1g97llW5CG_FJ3sLYy-W5Z93k-7J-yTLW4VKK-J7g0LxnN8ws7tzLZ5SJf7wRKHC04) Stay in the know! [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-Tb3qn9gW7Y8-PT6lZ3mvW2Tyy9m6DBf4LW8MyHvl10nsj0W5FN4xx1TwnnyW32-s2c2kYCqMW87sDfP3S67kTW3b-Tvz2RZN_QW7Kgk4f4GM_vgVpWdr43v3qj_W59kJ1R5mPlp4W4GW-cV97x6BnN33LZ0hh_dnJW1F_Y833K4Js0Vq6QNX3PdzkLW2NHDC78SBW8TV25F7_6QNpL8W6kBpP44tMPQmW6ltQ1x26ld80W2kjDZR7nkcx5W4zS3P93j8YvBW2R0W9r507lYgW6KKh_y8PLwpGW1nhDFY2snm_tW1Bg_TN81GqvkW3cK1QY6_0mRZW5ccPc429SlsnW5J63gJ8Qdx9Zf5jvDZb04) [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-Tb3qn9gW7Y8-PT6lZ3msW8v_m4Y1gTpx5VS4wwK3r77j9N6pXKJqPYT4FW27Ky8k2KLsMvW2W76-g1F-f7PW46Z2x03ZVy6sW5Jxz_x7xWQpYW666c7g78nGrkW2S9lS41XnBJKN5xrX5YSfvSbW4lmJY-3cmBcxV-nSdg1W_x5MW7_wq0V24clMmW7snm4R4dsg3LVQ3s9K6VDsPWW7QGWCk7QX2SfW5q6w-64_ZFR4V35g8V297LzMW8sFXYW5M5KQ7VYCmV65mQHGFW5GHSbb4kc2hwW6SPhDN4nXg_zW2Zh1Lt8pTDXjVPRYNn8cKx2WW5lZYwx2nYXq6Vx65lD4CBgd3f2WBPPn04) [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-SW3qn9gW7lCdLW6lZ3mcN14cPJRZrls9W6X_0kp7GlG9-W5d1qdp60RS3BW5pNPmD4ckNqLVBV95v92tyHhN6lns6V5q6plW7CZPS81PF2JzW4lbHG46n9rJSW29xx-31971RdN5zRbrHJmv2NW4S6LwW8QBPP-W48_5hG6xLdxQW7jFpy71R69CJN1Hvg-hRLyVVW7Cb0NJ8x6zdHW6q9rR76xBzbFW8kp9Nt7PgVQBW98xkDY491_G7W8Mw3QF4X05tlMwKj9X4FznZW60bZ074NSrJLW1ZpM4m8yGyS2W2c6ZBm5x37TjVhKsML4Vwbg6f1RLCqn04) [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-Tb3qn9gW7Y8-PT6lZ3pFW44yf3L5-cWmJW6YrtbY7FmfpZW52fdNw6gfw0NW7qtfpd1kw7YNW7NP5Mh31Dq9bW59Z5Px3bD9mSW43Wx_c8KNwlNW7gDdVt2v877zW48-C6z8lR4xMW39pGnZ9l2sWbW6hwhT26Cn5SMW2CXl6Z3l34pzW2mxRHq3QFl1ZW5zzB5T61hRnFVJglrl7w9Bq6W4N9dh44JLKkzW6-Zv4G1PwjLFW8DShRy8SXjdFW6MksQL5SKZz-W6JVsXm6Pj1GkVkkL0S6Nn04pW2xnx-d79mqRTW62Kccd4TT71sW5vK0Sn2QKc41N3TBJMB2XH9wW28pmvC9cwB9hf1qzGC404) [embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VX84XF5bwkddVsYBq-8VSKw7W2z6fd_58Z1NtMrH-Tb3qn9gW7Y8-PT6lZ3mpN2TYw6LTDCTRW5gp3rH1BN2bNV6LH-H3zFhmYW65YnJ33rkSpMW7f6gqn3JWc2SW1kZD8v5VHNvyW3Mm4Gy59RpDLVR4CmC2Rj9CHVgTwP52DlKC5W6Bj8R47cjS0dVHvpr34WDtNFW63dHPt2w9fD9W4QPRzM7cLvrgW2PzxBt34_rQYW6fNzFD1KmHBNW98Mwq02sb0kcW4SQPwQ8zYHXKW3vDbmq5N14_mW8w6HJ-5ndRnDW2pym9w4J1397W8BJ0Jr1G3y8CW49x5F97__HjgW2kbsvc6ZVTCLW2zcgPL5X6c7MN5525rN1TN26W82DcX15Hmdcdf4hJwB204) Copyright Blackpoint Cyber 2024, All rights reserved. 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[email protected] (internal)
Feb 7, 2024, 11:13 PM
Edits made via Bulk Update Tool - see change log for this timestamp
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