#35503 Upcoming System Maintenance – SNAP Database Upgrade on August 26

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Upcoming System Maintenance – SNAP Database Upgrade on August 26

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Dear valued partner,

We’re sharing this notice to keep you informed of upcoming system maintenance, even though no action is required and no impact is expected.

Tomorrow, Tuesday, August 26 at 9:00PM EDT, there will be a planned infrastructure upgrade taking place to enhance performance, stability, and security of the SNAP Portal. This will not affect the Partner Portal and our SOC will still be able to take actions in the environment.

This upgrade will take approximately two hours to complete. To ensure the highest level of protection for our clients, we will be conducting additional maintenance in the coming months, and will share details as those are scheduled.

We appreciate your understanding. For any questions, please reach out to our support team at [email protected].

As always, thank you for your continued partnership,

The Blackpoint Cyber team

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