#34336 Final Reminder: Standardized Email Notifications Go Live April 29

Resolved Created Apr 23, 2025, 2:27 PM Resolved Apr 30, 2025, 9:41 PM

System (internal) Apr 23, 2025, 2:27 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31970844/convert

Check-in (internal) Apr 23, 2025, 2:27 PM

Final Reminder: Standardized Email Notifications Go Live April 29
Get ready for upcoming email notification format changes

[embedded image]

Dear valued partner,

This is a final reminder that Blackpoint’s standardized email notifications will go live on April 29. These updates improve clarity, consistency, and integration with your PSA systems.

What’s Changing?

- Customer name will appear at the beginning of subject lines for better visibility.
- Username will be included in relevant notifications.
- “No ticket” and “No action” will be removed where applicable to reduce character limitations.

What You Need to Do
These updates will be automatically applied on April 29, but if you have parsing rules in place, you must update them accordingly to align with the new format on the day.

If you have any questions, please contact [email protected].

We appreciate your partnership!

—The Blackpoint Cyber Team

[embedded image](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VVLqTt1DfbHyN4rSMYSSrM6gVfQRxk5vL9z4N7zrx1W3qn9gW95jsWP6lZ3mbW3Brf7N1Mhfj_W1ZxXgc5B7M9cW2TqRJp3vRnSxW45XM6g6xfcXDW8XS6B_1lVnwfW8w2dNg4PXClNW4Qnc4B7Njt-YW1xR17F1N_ngZW88vCtt1xhPmHN4n2GZzPq0qKVss-Yj209H62W2t0M505MNHzKW4mj0sg7j2kT2N8t6RFtyQpBlW312gZd1J-PhMW41FL2x3j2dG0W20TNWr460lvsVL6HS712NGwfW2d-LNn64rVj-W8f9mRR4vSZFrVy0pYb94KRmhW7Vt-SZ11v2jnW1RTTq211mVqlW64VsL21292CnW4lwqlQ6XhxzGW3h15zV9jvtQQN4tsKcNQD1VdW1vh2zQ7mmXD9W93yNxM26xJgxW7h22VP41HDFff42_1Dg04)	[Check us out on LinkedIn](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VVLqTt1DfbHyN4rSMYSSrM6gVfQRxk5vL9z4N7zrx1W3qn9gW95jsWP6lZ3pXW1qWL8W2ZggmXW3rvzZx5XshKtV4zMhl1TnQxNW6dhZ6V77ySzqW775f4B7sXzvpW47-Whg7h85cYW8N55034_SF3cN7JQ_XXcb-gTW5js05Z4w59DfW1BXm5L1fY9fxW5Pt0qX2Hbmz_W7vWKqQ6LYV--W3T7cG284HkzLW2bMGNv7tC91vW4Lk7V82LKyxlW5WQFdj37srn2W3y0mVJ8nZkK_W6GrRrb1_htRcW3YJz3v4mlHJBN48jGT-rWXJwW4154wY5Y_K0FW271FQb4vZkDFN2P39dC13Zl9W565_MF5C4tnbW34QRtz869xc-W50rZkP8HL0j2W63mXXb1fvYNtVkHzYc4NzGZbW7pbmNs3X0149W13DMhY58l7dMf48HY0s04)

Blackpoint Cyber, 1099 18th Street, Suite 3050, Denver, Colorado 80202, United States

[Unsubscribe](https://hs-4759974.s.hubspotemail.net/hs/preferences-center/en/direct?data=W2nXS-N30h-SsW2vS4nr36DHdJW3QVBPP38c36xW32Kj6p1_t8y8W3P6frP4hPRYxW43PQ4n2YK5gjW2xGfG71_sMlmW4msy-V3LGZ2YW4r8Ld32FSWXzW2HCN6C3JGgD-W23prj94cL4ZrW4tkh4p2z-ZfCW43ZySN25flDwW1_bZlr4kC9tjW3d2KMB2s_f9JW2545Vq32pGhDW3DTZ4h3V_rFyW2zFH7s3ZFMsHW4tv2ym2KQsYyW3Z_0001VpG2vW3F5rB31BJs5TW4pCGk_2-F_jTW2FHQsm2FVFwJW3BWlwL1Z75PMW1N7G_02y0WgMW2Wrcl-3_DG-JW49KrG-1_lXrnW4kKwST3VKW8MW4fM9qY2Thy9qW43R2lj2MSgpbW22TNgC2HtMn9W1NpRLn2TrYgMW43H-rN4pHlDPW4tj2ZT3d7DVmW30pr_n4t2HlmW1BmyNB30FhFfW4kJF5m3yNYgdW3QBN2841RHYSW3DVQmh2Ft_GDW3ZYYkw43JQt-W3T0p_c3W3bJXW32BD_w4kvrLlW47vDDh3F1fCQW2YNpRT2PBkc4W2C-nrg3Q_m4JW2qS6Y-2Pl2dlW1Z99pv49S_hXf1ZmXY_04&utm_campaign=5642270-2025_Partner_Communications&utm_source=hs_email&utm_medium=email&utm_content=357242688&_hsenc=p2ANqtz-9xtFGe6jOGGU8N3m5JL7Q6ExXfzCdTRep78n93DXQh9Vt2sP52P0RYKTV2-K1lqFeuFjZoSK9v2M991O0AFWo5pD2kNQ-NaF7jwGyagfO8wYcSsZM&_hsmi=357242688) [Manage preferences](https://hs-4759974.s.hubspotemail.net/hs/preferences-center/en/page?data=W2nXS-N30h-SsW2vS4nr36DHdJW3QVBPP38c36xW32Kj6p1_t8y8W3P6frP4hPRYxW43PQ4n2YK5gjW2xGfG71_sMlmW4msy-V3LGZ2YW4r8Ld32FSWXzW2HCN6C3JGgD-W23prj94cL4ZrW4tkh4p2z-ZfCW43ZySN25flDwW1_bZlr4kC9tjW3d2KMB2s_f9JW2545Vq32pGhDW3DTZ4h3V_rFyW2zFH7s3ZFMsHW4tv2ym2KQsYyW3Z_0001VpG2vW3F5rB31BJs5TW4pCGk_2-F_jTW2FHQsm2FVFwJW3BWlwL1Z75PMW1N7G_02y0WgMW2Wrcl-3_DG-JW49KrG-1_lXrnW4kKwST3VKW8MW4fM9qY2Thy9qW43R2lj2MSgpbW22TNgC2HtMn9W1NpRLn2TrYgMW43H-rN4pHlDPW4tj2ZT3d7DVmW30pr_n4t2HlmW1BmyNB30FhFfW4kJF5m3yNYgdW3QBN2841RHYSW3DVQmh2Ft_GDW3ZYYkw43JQt-W3T0p_c3W3bJXW32BD_w4kvrLlW47vDDh3F1fCQW2YNpRT2PBkc4W2C-nrg3Q_m4JW2qS6Y-2Pl2dlW1Z99pv49S_hXf1ZmXY_04&utm_campaign=5642270-2025_Partner_Communications&utm_source=hs_email&utm_medium=email&utm_content=357242688&_hsenc=p2ANqtz-9xtFGe6jOGGU8N3m5JL7Q6ExXfzCdTRep78n93DXQh9Vt2sP52P0RYKTV2-K1lqFeuFjZoSK9v2M991O0AFWo5pD2kNQ-NaF7jwGyagfO8wYcSsZM&_hsmi=357242688)
[embedded image]