#36239 Partner Update: M365 Event Ingestion Restored

New Created Oct 30, 2025, 1:18 AM

System (internal) Oct 30, 2025, 1:18 AM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35888411/convert

Check-in (internal) Oct 30, 2025, 1:18 AM

Partner Update: M365 Event Ingestion Restored
Microsoft has resolved the service interruption impacting M365 event ingestion. SOC operations have returned to normal.

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Dear valued partner,

We’re writing to inform you that the Microsoft service interruption impacting M365 event ingestion into the Blackpoint platform has been fully resolved.

As of 00:05 UTC, Microsoft restored services related to Azure Front Door (AFD), and the Blackpoint SOC has confirmed that all M365 event ingestion and alert processing are operating normally.

Our SOC will complete a full review of the ingestion backlog and verify that all delayed alerts have been triaged and addressed. No further partner action is required.

If you have any questions, please contact Blackpoint Technical Support at [email protected].

We appreciate your patience and understanding. Thank you for your continued partnership and trust in Blackpoint Cyber.

Sincerely,

The Blackpoint Cyber Team

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