#36236 Partner Notice: Microsoft Outage Impacting M365 Event Ingestion

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35882095/convert

Partner Notice: Microsoft Outage Impacting M365 Event Ingestion
Microsoft service issues are causing degradation in SOC processing for M365 events. Investigation is in progress.

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Dear valued partner,

We want to make you aware of an ongoing Microsoft service issue that is currently impacting the ingestion of Microsoft 365 (M365) events into the Blackpoint platform.

For real-time status checks, visit: [https://azure.status.microsoft/](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VVFbyH4Jx6jvN42hVwy9bFfHW5JQdxX5FdLYrN4lQrLj3qn9qW8wLKSR6lZ3nJW4Cy5nC16ZWTvW1s64Zd6Q7JDSN5np6C1qnRk6W1XGc5F5QKlgfW5MJQgv75GD2LW7H4fml3v334SW8TwcNp35GXxyN1Cb_Gwnpw92W6-Mpkh97Z7rPW4V1kWf86y2tjW4rdp2D2Rthp6N15p51GvmvLmW2jDkrX8sF9Y-W8GMRsf6vGNglW5XLq-b573wbMW8dFNgC27wfhnW3vyhm827pZ2kW53mm7Z30dtgYVrVWRc3L8yQtN7qBd0sYhZdzW1zlm_w4dNcwQV6mmM81x4c1WW5wNbDG4lF3drW7_8X3n8mbjFNF5L395BWjdbW8nHZrs5ZJ7zvW2tJg-c8gJgslW3S5RZN1yL6QMf3nvd7604)

What Happened

Starting at approximately 16:00 UTC, customers and Microsoft services that leverage Azure Front Door (AFD) may have experienced issues resulting in latencies, timeouts, and errors.

As a result, the Blackpoint SOC is currently seeing a lack of M365 cloud events and is unable to take action. Additionally, this will also impact the timing of automatic notifications for clients.

Please rest assured that the SOC will be performing comprehensive triage and investigation of alerts as they are received.

What You Should Do

- No action is required at this time.
- To monitor real-time status, visit: [https://azure.status.microsoft/](https://czdmH04.na1.hubspotlinks.com/Ctc/RG+113/czdmH04/VVFbyH4Jx6jvN42hVwy9bFfHW5JQdxX5FdLYrN4lQrLj3qn9qW8wLKSR6lZ3lBW4gDNxm2zZkK-W5b-Pdh3tJxJjW5VGxK05qYKYWVbjJxH2PmQB0W2Hb0hs6-_7hSW6g3b0J3LTrZtW2NNgnr383qMXW4Fs_FR2nnh-dW8RyvYK73c8ChW7kHZDw6rh_g6W49Fzkp8FmvHGW8y6wQ42nXbWRW7RsKP51c_nCgVHr3FR9h3_RRMX-W683r3R3VR3tD96cLCMgW6Km6P01mtGfXW6c-LbX8BKW6kVz2yB66yMh2zW4-R0Rh1CqyxnN7Vxn1sPy-n6W8P5mmX2t8DsSW5WbCYc1QwtR1W5L9sVt9fRzkTW63HMD_429nHJW63qm131jK8HPN18_N-FjWnWSW6nPqrb9706xLf5FKxXP04)
- Please be aware of potential delays in notifications and SOC response for M365 related events.
- If you experience any unexpected impact or have questions, please contact Blackpoint Technical Support at [[email protected].](mailto:[email protected])

Thank you for your understanding and partnership. We’ll continue to provide updates as soon as new information becomes available.

The Blackpoint Cyber Team

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