#36017 Partner Notice: Microsoft Delays Impacting M365 Event Ingestion

New Created Oct 7, 2025, 11:23 PM

System (internal) Oct 7, 2025, 11:23 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35403113/convert

Check-in (internal) Oct 7, 2025, 11:23 PM

Partner Notice: Microsoft Delays Impacting M365 Event Ingestion
Microsoft service issues are causing delays in SOC processing for M365 events. Investigation is in progress.

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Dear artichoke.consulting,

We want to make you aware of an ongoing Microsoft service issue that is currently impacting the timely ingestion of Microsoft 365 (M365) events into the Blackpoint platform.

What Happened

Starting at 15:00 UTC on October 7, 2025, Microsoft experienced delays and reduced volume in the delivery of M365 events. As a result, the Blackpoint SOC is seeing approximately 120-minute delays in ingesting and processing these events, which may impact real-time responses to M365 alerts and the timing of automatic notifications for clients.

At this time, there is no indication of any loss of data. Rest assured that the SOC will be performing comprehensive triage and investigation of alerts as they come in.

What You Should Do

- No action is required at this time.
- Please be aware of potential delays in notifications and SOC response times for M365-related events.
- If you experience any unexpected impact or have questions, please contact Blackpoint Technical Support at [[email protected].](mailto:[email protected])

Thank you for your understanding and partnership. We’ll provide updates as soon as new information is available.

Sincerely,
The Blackpoint Cyber Team

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