← Customer 14024067

#35962 Offboarding

Resolved Created Oct 1, 2025, 4:15 PM Resolved Oct 15, 2025, 12:07 AM
System (internal) Oct 1, 2025, 4:15 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/35271250/convert
Check-in (internal) Oct 1, 2025, 4:15 PM
Hey Peet,

Can we make sure Jenny is shut down? I sent a test email but am not getting a response email and I wasn't able to add her as a shared inbox.

On that note I'll need access to Jenny, Mari, and Ryans inboxes while they are out/gone.

Also, I wanted to flag for you that I will be out of office and out of the country for my honeymoon in Croatia from October 13th returning October 28th. I don't need access internationally, but I did want to make sure that you were available and responsive to respond to our team as I'll be gone for much of the first line of defense issues that may come up for them for those 2 weeks.

Boston Wakeham
Finance and Operations Director

Five Valleys Land Trust
120 Hickory Street, Suite B | Missoula, MT 59801
W: [fvlt.org](http://www.fvlt.org/) | C: 515.419.5440 O: 406.519.5190
Artichoke Support - Peet (internal) Oct 1, 2025, 5:08 PM
Because, of course i clicked the wrong Friday when I scheduled it. She's archived now and you have access to her email. She's still receiving @ [email protected]. Those emails are delivered to her mailbox, but not forward to you. That's standard. If you want me to configure forwarding or if you want to do by choosing "Open another mailbox" in https://outlook.office.com/mail/, choosing Jenny, then setting the forward, you can.

You already had access to Mari, and I added Ryan.

Enjoy the shit out of Croatia. I'm finally above water and am responding normally. Transferred my 406.370.4566 number to Teams and am working out some routing issues. It's still the first escalated contact after "[email protected]" but please keep/communicate the break-glass-for-emergency number 406.880.8810

Cheers.Peet
Ticket Automation (internal) Oct 15, 2025, 12:07 AM
Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved