#35936 CloudFlare - Authentication Error

Resolved Created Sep 29, 2025, 3:45 PM Resolved Oct 15, 2025, 5:21 PM

System (internal) Sep 29, 2025, 3:45 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35214821/convert

Check-in (internal) Sep 29, 2025, 3:45 PM

Hello,

Please see the screenshot below:

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I've logged out and logged back in using the full password and not just my pin or my face, not successful
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I've restarted the computer, not successful
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This seems to have happened after the latest update I was prompted to complete this morning.

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Quincy Walker

Special Events Manager

P: 406-781-1233
Big Sky Brewing Co.

5417 Trumpeter Way

Missoula, MT 59808

Web: [www.bigskybrew.com](http://www.bigskybrew.com/)

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Artichoke Support - Peet (internal) Sep 29, 2025, 3:57 PM

Looks like there was an expired secret required for the authentictation against the BSB M365 tenant. You should be set now.

Cheers.Peet

customer-reply (internal) Sep 29, 2025, 4:02 PM

It let me in. Thanks!

Quincy Walker

Special Events Manager

P: 406-781-1233
Big Sky Brewing Co.

5417 Trumpeter Way

Missoula, MT 59808

Web: [www.bigskybrew.com](http://www.bigskybrew.com/)

[embedded image]

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From: Artichoke Support - Peet <[email protected]>
Sent: Monday, September 29, 2025 9:57 AM
To: Quincy Walker <[email protected]>
Subject: CloudFlare - Authentication Error (message id: 99887999)