#35882 Unable to print multiple copies

Resolved Created Sep 25, 2025, 9:01 PM Resolved Oct 15, 2025, 12:06 AM

System (internal) Sep 25, 2025, 9:01 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35152847/convert

Check-in (internal) Sep 25, 2025, 9:01 PM

Hi Peet,

I am reaching out today because Grant is unable to print multiple copies of documents. When he prints and puts more than one copies only one copy prints. Do you know why that is happening and is there anything we can do to fix it?

Thank you,
Emily

[Original URL: http://missoulapartnership.com/. Click or tap if you trust this link.](http://missoulapartnership.com/)

Emily Hale ([she/her/hers](https://pronouns.org/))

Office Coordinator

Missoula Economic Partnership

500 N. Higgins Ave, Suite 300

Missoula, MT 59802

[missoulapartnership.com](http://missoulapartnership.com/)

[email protected]

P: 406.541.6461

Artichoke Support - Peet (internal) Sep 25, 2025, 11:03 PM

It may be an issue with the existing printer driver. Adding the printer again but specifically choosing "Generic PCL Printer" or "Generic PostScript Printer" could be a work around. Please let me know if that resolves the multi copy issue ...

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Ticket Automation (internal) Oct 15, 2025, 12:06 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved