#35874 Teams update prompt

Resolved Created Sep 25, 2025, 1:51 PM Resolved Oct 15, 2025, 12:06 AM

System (internal) Sep 25, 2025, 1:51 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35141501/convert

Check-in (internal) Sep 25, 2025, 1:51 PM

We are getting a prompt that we are using an old version of Teams and it needs to be updated. This isn’t bothersome in the fact that you can just cancel. More bothersome that staff keep telling me. . . 😉

Wondering if you can push an update through MSC?

Thanks for everything!!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

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Artichoke Support - Peet (internal) Sep 25, 2025, 10:56 PM

This is fixed, BUT, it's super weird that it wouldn't be auto updating outside of MSC.app. I'll look deeper, but you should see 25240.somthing delivered by MSC.app.

Cheers.Peet

Ticket Automation (internal) Oct 15, 2025, 12:06 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved