#35781 MFA Assistance Needed

Resolved Created Sep 22, 2025, 3:29 PM Resolved Sep 23, 2025, 9:56 PM

System (internal) Sep 22, 2025, 3:29 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/35064079/convert

Check-in (internal) Sep 22, 2025, 3:29 PM

Hey Peet,

I need help adding my new phone via MFA. Im not able to access the settings without having to MFA, and my old phone is dead. I tried going in through the admin route, but I dont seem to have access to adding under my account, and I cant get in using the FVLT admin account as the authenticator window is frozen.

Boston Wakeham
Finance and Operations Director

Five Valleys Land Trust
120 Hickory Street, Suite B | Missoula, MT 59801
W: [fvlt.org](http://www.fvlt.org/) | C: 515.419.5440 O: 406.519.5190