#35728 Unifi router settings

Customer Reply Created Sep 17, 2025, 6:39 PM

System (internal) Sep 17, 2025, 6:39 PM

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Check-in (internal) Sep 17, 2025, 6:39 PM

Hey Peet, quick question. Susan has the Unifi router setup at her new house and she's wanting to connect her on-demand hot water heater and it says it can only connect to 2.4Ghz wifi or lower. Is that something that will work with the Unifi?

Hope you are well and your summer's gone well.

Thanks!
~jb

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*	JohnBelobraidic
P A R T N E R S C R E A T I V E
PO Box 7515
Missoula, Montana 59807

Artichoke Support - Peet (internal) Sep 17, 2025, 8:48 PM

Log into her unifi and give "MT_Home_Base_Device" SSID a password that works for her. I built it to be on it's own subnet and it is set to be just 2.4.

Happy end o' summer to you.

Cheers.Peet

customer-reply (internal) Sep 17, 2025, 8:52 PM

I'll have to look up your instructions on how to log into the Unifi. Thanks! Also it needs to be published. Her device has no option for typing in the SSID.

Much appreciated!
~jb

On Wed, Sep 17, 2025 at 2:49 PM Artichoke Support - Peet <[email protected]> wrote:

Artichoke Support - Peet (internal) Sep 17, 2025, 9:12 PM

It's broadcasting the SSID.

You can access her Unifi ... here https://unifi.ui.com/

I just invited [email protected] to be an Admin for her device, or her admin is [email protected].

Cheers>peet

customer-reply (internal) Sep 17, 2025, 9:30 PM

Thanks! Took me a few minutes to find my way around. I've been getting used to being retired. HA

When I go over there I'll login from her laptop so she has it in her 1Password for future.

Much appreciated!

On Wed, Sep 17, 2025 at 3:12 PM Artichoke Support - Peet <[email protected]> wrote: