#35708 Teams is not allowing login for random users

Created from Lead: https://artichoke.shield.syncromsp.com/leads/34943119/convert

Good morning,

I have several random people unable to log into Teams this morning. See screenshot. HELP!

Thank you!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710[embedded image]

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Being told that email is being an issue too.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From:Susan Cloninger <[email protected]>
Date: Tuesday, September 16, 2025 at 8:37 AM
To: Artichoke Consulting <[email protected]>
Subject: Teams is not allowing login for random users

Good morning,

I have several random people unable to log into Teams this morning. See screenshot. HELP!

Thank you!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710[embedded image]

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

Sorry for the inconvenience this AM, but everyone should be set now. I'll clean up [email protected], [email protected], [email protected], and [email protected] shortly. Did any of those need autoreplies?

Thanks.Peet

I think Doug’s already has an auto-reply and emails being forwarded (can you check that?). Also, please share all mailboxes with me or hrcadmin for access.

Thanks!

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, September 16, 2025 at 11:01 AM
To: Susan Cloninger <[email protected]>
Subject: Teams is not allowing login for random users (message id: 99432044)

There's forwarding and an auto-reply to [email protected] on Doug. I will keep that forward and auto-reply. Do you want tah@ to have access to Doug's mailbox?

As for [email protected], [email protected], and [email protected], do you want these auto replied and shared with anyone? Or would you like them to just be converted to shared mailbox and have email sent to them bounce?

Cheers.Peet

You can auto-reply with the standard no longer employed. . .

I suppose Stella’s should be shared with Jessica Harrell (JLH). She was a summer intern under the WX program.

Bounce emails on Volunteers, please.

Let me know if you have any questions.

Susan Cloninger
Office Operations Manager
Human Resource Council
1801 S. Higgins
Missoula, MT 59801
(406) 728-3710

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message. Thank you.

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, September 16, 2025 at 1:17 PM
To: Susan Cloninger <[email protected]>
Subject: Teams is not allowing login for random users (message id: 99432044)

Done and done. All 4 users are now shared mailboxes. Their OneDrive is shared with you for 30 days just in case. Doug is shared with tah@ and Stella is shared with jlh@.

Cheers.Peet