← Customer 14024100

#35678 RSA Setup issues

Resolved Created Sep 12, 2025, 3:06 PM Resolved Sep 15, 2025, 7:01 PM
System (internal) Sep 12, 2025, 3:06 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/34872231/convert
Check-in (internal) Sep 12, 2025, 3:06 PM
Good morning Peet,

I was referred to you by my office manager. I am having issues getting set up on a Mac with RSA for the state systems. I was provided a URL and activation code and I am receiving this error:
\[embedded image]

Is there any insight you can give on a remedy for this?

Best Regards,

Evan Miller

Data Entry/Information Processing Technician

District XI Human Resource Council

(406) 728-3710 (main) (406) 532-8250 (direct)

[email protected]

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customer-reply (internal) Sep 12, 2025, 4:01 PM
Good morning Peet,

Please close this ticket. The issue has been resolved. Thank you

Best Regards,

Evan Miller

Data Entry/Information Processing Technician

District XI Human Resource Council

(406) 728-3710 (main) (406) 532-8250 (direct)

[email protected]

CONFIDENTIALITY NOTICE: This email message, including any attachments, is for the sole use of the
intended recipient(s) and may contain confidential and privileged information. Any unauthorized review,
copying, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please
contact the sender by reply e-mail and destroy all copies of the original message.

From: Artichoke Consulting <[email protected]>
Date: Friday, September 12, 2025 at 9:06 AM
To: Evan Miller <[email protected]>
Subject: Thanks, we got your information: RSA Setup issues (message id: 99315860)
Artichoke Support - Peet (internal) Sep 15, 2025, 7:01 PM
Thanks for the update Friday.

This is closed.

Cheers.Peet