#35558 InstallShield (R) (Setup64.exe) - UAC Authorization Requested

Resolved Created Aug 28, 2025, 8:54 PM Resolved Aug 28, 2025, 8:54 PM

System (internal) Aug 28, 2025, 8:54 PM

Admin Portal Link
https://msp.autoelevate.com/requests/a3c5cbe7-16c7-47af-9c29-7046195985ab

General Information
Company Name: MPG Operations, LLC
Computer Name: MPG-MICROSCOPE
Logged In User: medupre
Privilege Level: Standard User

App Information
Name: InstallShield (R)
Description: Setup.exe
Vendor: Macrovision Corporation
Version: 11.00
Path: C:\Users\medupre\Downloads\NIS_D_Ver53005_64bit_E\NIS_D_Ver53005_64bit_E\SetupRoot\Setup64.exe
File Hash: 7aa5ce572f4b0d24c40ec63c9f03b9c5f7439e693f6a48a304fb8554bdf74799

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Aug 28, 2025, 8:54 PM

Malware Scan: No Matching Scans Listed

Artichoke Support - Peet (internal) Aug 28, 2025, 8:54 PM

Alert notice sent back to workstation. Original source file located, user LAUNCHED app.

Started	Ended	Hours	Notes
—	—	0.00h	InstallShield (R): Setup.exe (C:\Users\medupre\Downloads\NIS_D_Ver53005_64bit_E\NIS_D_Ver53005_64bit_E\SetupRoot\Setup64.exe) was APPROVED by Nick Franczyk for this instance only.