← Customer 14024275

#35555 NIS-Elements HASP Utilities (NIS-Elements_HASP_Utilities_2.8.exe) - UAC Authorization Requested

Resolved Created Aug 28, 2025, 8:27 PM Resolved Aug 28, 2025, 8:27 PM
System (internal) Aug 28, 2025, 8:27 PM
Admin Portal Link
https://msp.autoelevate.com/requests/fcf79485-dd42-4842-ab0a-58ed3a76e4d4

General Information
Company Name: MPG Operations, LLC
Computer Name: MPG-MICROSCOPE
Logged In User: medupre
Privilege Level: Standard User

App Information
Name: NIS-Elements HASP Utilities
Description: NIS-Elements HASP Utilities Setup
Vendor: Laboratory Imaging s.r.o.
Version: 2.8
Path: C:\Users\medupre\Downloads\NIS_D_Ver54207_64bit_E\NIS_D_Ver54207_64bit_E\NIS-Ev5.42.07D 64bit\NIS-Elements_HASP_Utilities_2.8.exe
File Hash: e23d2e7a860434a6d5f3ca4a4d8ba4037943746e3210cb48f02abee84e17f47e

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Aug 28, 2025, 8:27 PM
0 of 62 Scans Indicate Malware: https://www.virustotal.com/gui/file/e23d2e7a860434a6d5f3ca4a4d8ba4037943746e3210cb48f02abee84e17f47e/detection/f-e23d2e7a860434a6d5f3ca4a4d8ba4037943746e3210cb48f02abee84e17f47e-1755598587
Artichoke Support - Peet (internal) Aug 28, 2025, 8:27 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.