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#35554 Microsoft Windows Operating System (Explorer.EXE) - UAC Authorization Requested

Resolved Created Aug 28, 2025, 7:55 PM Resolved Aug 28, 2025, 8:25 PM
System (internal) Aug 28, 2025, 7:55 PM
Admin Portal Link
https://msp.autoelevate.com/requests/7ff6f0ec-a751-4183-94fa-f9e025f8306c

General Information
Company Name: MPG Operations, LLC
Computer Name: MPG-MICROSCOPE
Logged In User: medupre
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Windows Explorer
Vendor: Microsoft Corporation
Version: 10.0.26100.1301
Path: C:\Windows\Explorer.EXE
File Hash: ef7bc1aebe53658e8b92f51e1693671f2220e1cae7d5dd92dec977da6c82cafc

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Aug 28, 2025, 7:55 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/ef7bc1aebe53658e8b92f51e1693671f2220e1cae7d5dd92dec977da6c82cafc/detection/f-ef7bc1aebe53658e8b92f51e1693671f2220e1cae7d5dd92dec977da6c82cafc-1756346072
Artichoke Support - Peet (internal) Aug 28, 2025, 8:26 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.