#35533 Microsoft Windows Operating System (shpafact.dll) - UAC Authorization Requested

Resolved Created Aug 27, 2025, 6:01 PM Resolved Sep 26, 2025, 3:21 PM

System (internal) Aug 27, 2025, 6:01 PM

Admin Portal Link
https://msp.autoelevate.com/requests/1e9b47b4-59b8-47ca-87ed-0fa73ead8edd

General Information
Company Name: Farran Realty Partners
Computer Name: FRP-8K7CXB4
Logged In User: lscaggs
Privilege Level: Standard User

App Information
Name: Microsoft Windows Operating System
Description: Network and Sharing Center Cpl Elevated Virtual Factory
Vendor: Microsoft Corporation
Version: 10.0.26100.1
Path: C:\WINDOWS\System32\shpafact.dll
File Hash: bb4c8999fab91d369636b1c652be37d502390383f27efebed66d2f78dbcc17ba

Security Check Information
Publisher Cert Verified? False
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True

Artichoke Support - Peet (internal) Aug 27, 2025, 6:01 PM

0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/bb4c8999fab91d369636b1c652be37d502390383f27efebed66d2f78dbcc17ba/detection/f-bb4c8999fab91d369636b1c652be37d502390383f27efebed66d2f78dbcc17ba-1753768049

[email protected] (internal) Sep 26, 2025, 3:21 PM

Edits made via Bulk Update Tool - see change log for this timestamp