#35500 Udrive connection

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Hi Peet,

I’m unable to get into the shared UDrive. I’m away from my computer for a bit but I’m leaving it plugged in and turned on just in case you can get to it!

Thanks,

You can text me if you need,

406-370-0997

Jess

Scratch that, I’m back in, I called Craig for help!

From: Artichoke Consulting <[email protected]>
Sent: Monday, August 25, 2025 11:27 AM
To: Jess Doty <[email protected]>
Subject: Thanks, we got your information: Udrive connection (message id: 98654606)

Jess,

Could you please let me know what you changed on your end? I forced an update to the Cloudflare client for you as a precaution.

Please keep your computer plugged in and online until updates can be run. It doesn't appear that you allow your computer to be online for any more than the amount of time you're working, which has caused it to become very out of date. Please make sure that it's online for at least 24 hours weekly.

That said. I'll let you know when the computer is fully updated and can be turned off.

Cheers.Peet

Hey Peet,

I haven’t changed anything on my end, at least not on purpose 😂, it’s hard for me to leave it on because we have two cats that always end up stepping on my keyboard. But I will try to find a place they can’t get to it. Thanks for your help Peet!!

Jessica Doty
406-370-0997
Big Sky Brewing

On Aug 25, 2025, at 10:56 AM, Artichoke Support - Peet <[email protected]> wrote:



Hi Peet,

Just checking back in. My entire building lost internet and cable yesterday afternoon. It’s back on and working and I will leave my computer plugged in and on. I noticed I still can’t get back into the drive.

Thanks again for your help,

Jess

From: Artichoke Support - Peet <[email protected]>
Sent: Monday, August 25, 2025 11:57 AM
To: Jess Doty <[email protected]>
Subject: Udrive connection (message id: 98654606)

Jess,

Your computer's up-to-date now, so you should be good there. Please do bring it online and let it stay online for more than 24 hours every other week or so. Or most definitely every time you use it for work. The best scenario is to leave it connected to power open (the screen will sleep) and logged out.

As for the Cloudflare/VPN/Share connectivity. Can you make sure that you're still signed into and connected in the cloudflare app?

Thanks.Peet

Hi Peet,

I am unable to login right now. This is what it shows, I tried following the steps but it says incorrect user name or password. Thanks again for all your help, and sorry for the trouble!
[embedded image]
Jessica Doty
406-370-0997
Big Sky Brewing

On Aug 26, 2025, at 6:54 PM, Artichoke Support - Peet <[email protected]> wrote:



Just noting that the only issue here was getting signed into the correct domain. Glad to get you lined out. If you have any issues with Windows 11, let me know.

Cheers.Peet