#35499 Cloudflare connectivity

Resolved 2 Normal Created Aug 25, 2025, 5:03 PM Resolved Oct 15, 2025, 12:06 AM

Artichoke Support - Peet (internal) Aug 25, 2025, 5:03 PM

Susan Cloninger:
’m off this week, kinda. Trying to work from home a bit. Cloudfare is telling me my account does not have access. Please advise. Computer HRC-MBA-1038
Nomad not signed in and signing in is grayed out. Not sure if that has anything to do with it. Wouldn’t think so, but

Peet McKinney:
I can take a look at it for you in just a bit, but is cloud flares signed in to the team HRCXI? It’s in the Cloudflare settings.

Susan Cloninger:
Not sure where to look in preferences. Don’t see anything in there that shows HRCXI. The sign in page is hrcxi.cloudfareaccess

Peet McKinney:
That all sounds right. And I am not seeing any configuration issues. I changed up one thing. Does it work now? It’s a hard thing for me to test because I don’t have a profile that I can dedicate easily to the test testing.

customer-reply (internal) Aug 25, 2025, 5:04 PM

I will be out of the office August 25 - September 1st. If you need immediate assistance, please call the front desk at 406-728-3710. Thank you!

Artichoke Support - Peet (internal) Aug 25, 2025, 5:07 PM

Your Cloudflare icon should look like this:

[embedded image]
Go here to check your account:

[embedded image]

You can re authentication your session here:

[embedded image]

Ticket Automation (internal) Oct 15, 2025, 12:06 AM

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved