#35460 Email Question

Resolved Created Aug 22, 2025, 4:58 PM Resolved Sep 26, 2025, 3:20 PM

System (internal) Aug 22, 2025, 4:58 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/34437429/convert

Check-in (internal) Aug 22, 2025, 4:58 PM

Hi Peet,

Is there any way you can track where the sender of an email is? Such as us receiving an email from a person through our website, would like to at least know what city it derived from.

Thanks!

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Artichoke Support - Peet (internal) Aug 25, 2025, 8:31 AM

It's possible, but it's unreliable. A form can pull the IP and use a GeoIP database to give you a rough estimate, but that can be thrown way off by cell phones or VPN's. You're webdev should be able to assist you with a new/expanded contact form.

Cheers.Peet

[email protected] (internal) Sep 26, 2025, 3:20 PM

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