#35346 Missoula Outage

Resolved 2 Normal Created Aug 12, 2025, 8:20 PM Resolved Aug 12, 2025, 9:48 PM

System (internal) Aug 12, 2025, 8:20 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/34222527/convert

Check-in (internal) Aug 12, 2025, 8:20 PM

Peet, Missoula is having an outage with Port 40, 43 and 45 saying network loop blocked. Please reach out as soon as possible. Thank you

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Artichoke Support - Peet (internal) Aug 12, 2025, 9:30 PM

Brandon,

There's not a lot I can do here. That sounds like Spanning Tree detecting a loop and disabling the ports. Sometimes that can be a false positive, but I don't have any visibility on your Unifi.

What type of support were you looking for on this?

Cheers.Peet

customer-reply (internal) Aug 12, 2025, 9:32 PM

I got it fixed! thanks for your response.

On Tue, 12 Aug 2025 at 15:30, Artichoke Support - Peet <[email protected]> wrote:

Artichoke Support - Peet (internal) Aug 12, 2025, 9:48 PM

Sounds great.

Cheers.Peet