#35121 Missing Email

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Good Afternoon Peet,

I am reaching out today because I am having trouble with an important missing email thread (below). I could not see any of these emails that I am cc'd on in my inbox anywhere. I have checked both my Microsoft Quarantine and my junk. Is there any reason why these emails would not show up in my invoice? They are from Nicole Rush and Casey Nimocks, both people who I correspond with frequently and have never had an issue receiving emails from before. Please let me know if there is anything I need to do to ensure this does not happen again.

Best,
Emily

Emily Hale
Office Coordinator
Missoula Economic Partnership
[email protected]

---------------------------------------------------------------

From: Nicole Rush <[email protected]>
Sent: Wednesday, July 23, 2025 1:36 PM
To: Emily Hale <[email protected]>
Subject: Fw: Fw: Invoice

Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

[embedded image](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)
[Book time to meet with me](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)

---------------------------------------------------------------

From: Casey Nimocks <[email protected]>
Sent: Tuesday, June 24, 2025 2:28 PM
To: Nicole Rush <[email protected]>
Cc: Grant Kier <[email protected]>; Emily Hale <[email protected]>
Subject: Re: Fw: Invoice

Hi Nicole,

Here are those invoices.

Thanks,
Casey

Casey Nimocks
JCCS

Casey.Nimocks@jccscpa.com---------------------------------------------------------------
321 W. Broadway 4th Floor, 4th Floor | Missoula, MT 59802
Office: [(406) 549-4148](callto:(406)%20549-4148) | Fax: (406) 549-3003 | Direct: (406) 542-8133
[www.jccscpa.com](http://www.jccscpa.com/)
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. When addressed to our clients any opinions or advice contained in this email are subject to the terms and conditions expressed in the governing Junkermier, Clark, Campanella, Stevens P.C. client engagement letter. Please immediately contact the sender if you have received this message in error.

On Mon, Jun 23, 2025 at 1:19 PM, <[email protected]> wrote:

*** This email originated outside the firm. Please use caution when opening any attachments or clicking on any links. ***

Hi Casey,

Please create two new invoices to Missoula County:

-
One for $2500 dated today, description: Additional economic development services
-
A second for $110,000 that should be dated July 1. Description: FY2026 MEP investment

Both of these can be booked under the usual account and class code for general contributions

Thanks,

Nicole

Nicole Rush

Deputy Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[email protected]

P: 406.594.7874

[MissoulaPartnership.com](http://t.sidekickopen06.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XX45wfmJHW2zX3S-7dSBlKW64QWwH56dHHyf73Ls5v02?t=&si=4953426783895552&pi=cdf00da3-80e5-4c2a-9458-b3a727ce1077)

[embedded image](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)
[Book time to meet with me](https://outlook.office.com/bookwithme/user/[email protected]?anonymous&ep=bwmEmailSignature)

---------------------------------------------------------------

From: Chris Lounsbury <[email protected]>
Sent: Monday, June 23, 2025 1:05 PM
To: Nicole Rush <[email protected]>
Subject: Invoice

Nicole
When you get a moment can you generate an invoice for us for our MEP contribution for Fy26?
Thanks
Chris

"Remember leaders don't have all the answers but they ask important questions." Brene Brown

[embedded image]

Chris Lounsbury

Chief Administrative Officer

Board of County Commissioners

406.258.3293

[email protected]

[missoulacounty.us](https://www.missoulacounty.us/)

Messages and attachments sent to or from this e-mail account may be considered public or private records depending on the message content. Unless otherwise exempted from the public records law, senders and receivers of County email should presume that the emails are subject to release upon request. This message is intended for the use of the individual or entity named above. If you are not the intended recipient of this transmission, please notify the sender immediately, do not forward the message to anyone, and delete all copies.

Emily,

The TLDR, is that I see the message delivered to your INBOX. I see the message successfully backed up from your INBOX, and I see activity with the message between 6/24 and 7/10. Determining the exact moment it was deleted is likely possible but I don't see anything happening with the email that would indicate it was not delivered or accessed. Considering the message was in your inbox backups from 6/24 to 7/9 and deleted between the 7/9 backup and the 7/10 backup, it seems like you may have accidentally deleted the message.

If you'd like to avoid this in the future, you could consider using the "Archive" function (which just moves messages from your inbox to the Archive folder).

Here's the search results for you

I can see that the message was delivered on Tuesday, June 24:

Subject: June Payables

Sender: [email protected]
Recipient: [email protected]

Received -> Processed -> Delivered

Status: The message was delivered to the recipient's Inbox folder.<br/><br/><b>Delivery time:</b> ‎06/24/2025 19:39:35 (UTC)‎

More information: <div>If the recipient can't find the message in their Inbox folder, it might have been deleted or moved to another folder (such as Junk Email) either manually or automatically based on an Inbox rule or Sweep rule the recipient set up. Ask them to search for the message across all folders in their mailbox.<br/><br/><b>Tip:</b> If the recipient still can't find the message in Outlook, they might be having connectivity issues. Ask them to try restarting Outlook or use <a href='https://outlook.office365.com/owa'>Outlook on the web</a> to check for the message. To see detailed steps for fixing Outlook, see <a href='http://go.microsoft.com/fwlink/p/?LinkId=708526'>Fix Outlook connection problems in Office 365</a>.</div>

Date (UTC-07:00) | Event | Detail |
------------------------------------
6/24/2025, 1:39 PM | Receive | Message received by: PH7PR10MB5854.namprd10.prod.outlook.com using TLS1.2 with AES256

6/24/2025, 1:39 PM | Transport rule | Transport rule: 'jccscpa.com (2022.06.06 PM ticket ref: 21442)', ID: ('77EBCFDD-4994-4F0D-B177-900FFDCEA454'), DLP policy: '', ID: (00000000-0000-0000-0000-000000000000).

6/24/2025, 1:39 PM | Defer | Reason: 400 4.7.721 Advanced Threat Protection scanning in progress.

6/24/2025, 1:39 PM | Deliver | The message was successfully delivered.

More information
Message ID:<SJ0PR16MB508215750749D0671CAC9E08E378A@SJ0PR16MB5082.namprd16.prod.outlook.com>
MessageTrace ID:f295d1e4-6143-4346-b8c8-08ddb356cf6b
Message size | From IP | To IP
‎95.46‎ KB | 2a01:111:f403:2406::725 |

I was also able to confirm the message was backed up from your INBOX, please find attached copy of the restored .eml file.

[embedded image]

The message was in your inbox backups from 6/24 to 7/9 and Deleted between the 7/9 backup and the 7/10 backup.

I've also run an audit search for "SJ0PR16MB508215750749D0671CAC9E08E378A@SJ0PR16MB5082.namprd16.prod.outlook.com"and user "
[email protected]"

It shows the message in your inbox and accessed a few times between 2025-06-24T19:39:37.0000000Z and 2025-07-10T21:35:47.0000000Z. (see attached).

Cheers.Peet

Automation AutoResolve-Waiting for Customer ran on this ticket. Actions: Change Status to Resolved