#34773 New Email Set Up

Resolved Created Jun 16, 2025, 6:13 PM Resolved Jun 17, 2025, 8:03 PM

System (internal) Jun 16, 2025, 6:13 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/33050420/convert

Check-in (internal) Jun 16, 2025, 6:13 PM

Hi Peet,

I need help getting a new email address set up. Seth Krier just joined Sage.

Also, CJ left Sage and his last day was Friday. Can we set his email up to forward anything it gets to me?

Thanks!

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

Artichoke Support - Peet (internal) Jun 16, 2025, 9:47 PM

I've converted CJ into a shared mailbox and given you full access as well as forwarded CJ's email to you.

Seth Krier is setup and his password is here:

https://start.1password.com/open/i?a=TGFUX4OJCZFTPOZJ77BQW4W7J4&v=g23ifyxmiv7p2cxtla4kodghtu&i=eavfukqjbd64fjpnar475dob7y&h=sagesvcs.1password.com

Do you have any update on the computers that need to be wiped and brought over to Sage?

Thanks.Peet

customer-reply (internal) Jun 17, 2025, 3:45 PM

Seth K at Avion (Bozeman) is attempting to get into his computer. He is going to send me over the computer info shortly.

Thanks,

ANDREW JOHNSON
(406) 595-7876   |  [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Monday, June 16, 2025 at 3:47 PM
To: Andrew Johnson <[email protected]>
Subject: New Email Set Up (message id: 95987185)

customer-reply (internal) Jun 17, 2025, 3:51 PM

Here is Seth Krier’s computer info:

[embedded image]

ANDREW JOHNSON
(406) 595-7876  |  [andrew](mailto:[email protected])[email protected]

From:Artichoke Support - Peet <[email protected]>
Date: Monday, June 16, 2025 at 3:47 PM
To: Andrew Johnson <[email protected]>
Subject: New Email Set Up (message id: 95987185)

customer-reply (internal) Jun 17, 2025, 3:56 PM

I just reviewed the username for Seth K and its misspelled as [email protected] but the email address is correct. Can this be corrected?

ANDREW JOHNSON
(406) 595-7876   |  [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Monday, June 16, 2025 at 3:47 PM
To: Andrew Johnson <[email protected]>
Subject: New Email Set Up (message id: 95987185)

Artichoke Support - Peet (internal) Jun 17, 2025, 7:32 PM

Done.

The "[email protected]" in the 1Password record was a typo and not linked to the "[email protected]" on M365. Correcting the issue was as simple as editing the 1Password record
[embedded image]

.
[embedded image]

System (internal) Jun 17, 2025, 7:34 PM

Ticket split to [34788](/tickets/96036927)

customer-reply (internal) Jun 17, 2025, 7:58 PM

Oh awesome. Thanks Peet!

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From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, June 17, 2025 1:32:43 PM
To: Andrew Johnson <[email protected]>
Subject: New Email Set Up (message id: 95987185)