#34746 Bulk Mailer
Resolved
2 Normal
Created Jun 12, 2025, 5:52 PM
Resolved Oct 15, 2025, 5:24 PM
System (internal)
Jun 12, 2025, 5:52 PM
Check-in (internal)
Jun 12, 2025, 5:52 PM
I am not able to create new mailings in Bulk Mailer. I am getting the message "Bulk Mailer was unable to open the mailing. Either the database is corrupt or inaccessible." This is something Peet was able to fix remotely and pretty quickly. Not sure who needs to be aware of this, but I am at a stand still for now until it can be fixed. -- Jennifer Wood AlphaGraphics Missoula 1947 South Avenue West Missoula, MT 59801 406.728.4810 [embedded image] © 2024 AlphaGraphics, Inc. All rights reserved. This AlphaGraphics location is independently owned and operated by an AlphaGraphics, Inc. franchisee
Artichoke Support - Peet (internal)
Jun 12, 2025, 7:31 PM
Looking into it
customer-reply (internal)
Jun 12, 2025, 9:54 PM
I am unable to access BM now. I am getting a message about the server. Bulk Mailer is unable to connect to the specified server. On Thu, Jun 12, 2025 at 1:31 PM Artichoke Support - Peet <[email protected]> wrote:
customer-reply (internal)
Jun 16, 2025, 2:24 PM
Sorry I was out of office thursday and friday, has this been resolved? On Thu, 12 Jun 2025 at 11:52, Jennifer Wood <[email protected]> wrote: I am not able to create new mailings in Bulk Mailer. I am getting the message "Bulk Mailer was unable to open the mailing. Either the database is corrupt or inaccessible." This is something Peet was able to fix remotely and pretty quickly. Not sure who needs to be aware of this, but I am at a stand still for now until it can be fixed. -- Jennifer Wood AlphaGraphics Missoula 1947 South Avenue West Missoula, MT 59801 406.728.4810 [embedded image] -- [embedded image] © 2024 AlphaGraphics, Inc. All rights reserved. This AlphaGraphics location is independently owned and operated by an AlphaGraphics, Inc. franchisee
customer-reply (internal)
Jun 16, 2025, 4:56 PM
It has On Mon, Jun 16, 2025 at 8:24 AM Brandon Ditty <[email protected]> wrote: Sorry I was out of office thursday and friday, has this been resolved? On Thu, 12 Jun 2025 at 11:52, Jennifer Wood <[email protected]> wrote: I am not able to create new mailings in Bulk Mailer. I am getting the message "Bulk Mailer was unable to open the mailing. Either the database is corrupt or inaccessible." This is something Peet was able to fix remotely and pretty quickly. Not sure who needs to be aware of this, but I am at a stand still for now until it can be fixed. -- Jennifer Wood AlphaGraphics Missoula 1947 South Avenue West Missoula, MT 59801 406.728.4810 [embedded image] -- [embedded image] -- Jennifer Wood AlphaGraphics Missoula 1947 South Avenue West Missoula, MT 59801 406.728.4810 [embedded image] © 2024 AlphaGraphics, Inc. All rights reserved. This AlphaGraphics location is independently owned and operated by an AlphaGraphics, Inc. franchisee
[email protected] (internal)
Oct 15, 2025, 5:24 PM
Edits made via Bulk Update Tool - see change log for this timestamp
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