← Customer 14024067

#34628 Phone Line for Ryan

Resolved Created May 29, 2025, 3:14 PM Resolved May 30, 2025, 4:35 PM
System (internal) May 29, 2025, 3:14 PM
Created from Lead: https://artichoke.shield.syncromsp.com/leads/32688650/convert
Check-in (internal) May 29, 2025, 3:14 PM
Hey Peet,

Ryan is in the field today, but had called and told me that he has been getting reports from our landowners, that his phone line is not connecting (line is disconnected or not in service kind of response). I'm a bit underwater this morning and struggling to get into the admin portal on my personal pc, but might be able to investigate further this afternoon so I'm putting in a ticket in case you are able to help with that this morning.

It seems isolated to just his number from what I can tell so far.

Boston Wakeham
Finance and Operations Director

Five Valleys Land Trust
120 Hickory Street, Suite B | Missoula, MT 59801
W: [fvlt.org](http://www.fvlt.org/) | C: 515.419.5440 O: 406.519.5190
Artichoke Support - Peet (internal) May 29, 2025, 3:20 PM
Boston,

Ryan does not have a phone number assigned in the Teams Voice admin center. I'm pulling a list of your numbers to get you all the unused ones, but if you know what his number should be, let me know.

Ryan, feel free to reply with your expected phone number.

Peet
Artichoke Support - Peet (internal) May 29, 2025, 3:27 PM
Here are FVLT numbers and assignments:

Phone Number	Number Provider	Location	Assigned To
12082966500	CallingPlan	Boise, United States
14063847322	CallingPlan	Billings, United States
14063847363	CallingPlan	Billings, United States	FVLT-AutoAttendant-Secondary
14063847467	CallingPlan	Billings, United States
14063847718	CallingPlan	Billings, United States
14063847726	CallingPlan	Billings, United States
14065195190	CallingPlan	Missoula, United States	Boston Wakeham
14065195191	CallingPlan	Missoula, United States	Minette Johnson
14065195192	CallingPlan	Missoula, United States	Ben Horan
14065195193	CallingPlan	Missoula, United States	Derek Goble
14065195194	CallingPlan	Missoula, United States	Jenny Tollefson
14065195195	CallingPlan	Missoula, United States	Lena Viall
14065195196	CallingPlan	Missoula, United States	Julie Gilchrist
14065195197	CallingPlan	Missoula, United States	Mari Houck
14065195198	CallingPlan	Missoula, United States
14065195199	CallingPlan	Missoula, United States	Ramey Kodadek
14065195203	CallingPlan	Missoula, United States
14065195208	CallingPlan	Missoula, United States	Sophie Barnes
14065195209	CallingPlan	Missoula, United States	Kit Fischer
14065195211	CallingPlan	Missoula, United States
14065195212	CallingPlan	Missoula, United States	FVLT Reception
14065195215	CallingPlan	Missoula, United States	Whitney Schwab
14065490755	CallingPlan	Missoula, United States	FVLT-AutoAttendant-Primary
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customer-reply (internal) May 29, 2025, 3:28 PM
Hi Peet,

I have had 406.519.5203 as my teams number since we switched over and haven’t had trouble making or receiving calls until the last day or two. It would be easiest if I could keep this number. Thanks.

RS

Sent from my iPhone

On May 29, 2025, at 9:20 AM, Artichoke Support - Peet <[email protected]> wrote:


Artichoke Support - Peet (internal) May 29, 2025, 4:08 PM
Ryan,

I can't tell you why the number was unassigned. I've added it back to your account and it should be working.

Boston,
I'm pulling a Purview search/report for ALL activity that includes "4065195203" the report should be available in the next few hours. https://purview.microsoft.com/audit/auditsearch

I'm not sure if it's the right search term, but it should be a start.

Peet