#34620 Laptop stalling incredibly bad

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Hi Peet,

I am working out of Boise and my laptop is moving extremely slow and stalling. Mostly my outlook, it just randomly stops typing and I get the blue circle for some reason and I have to wait and keep getting that it is not responding. Any chance you can log in and see if I have enough space or what is going on? I have checked that my files are not staying on this device etc. and restarted. Just getting frustrated with it is all.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Hi Peet,

I have way too much running in the background on this computer and I simply cannot do anything without waiting for ever. My cpu usage is at 100% and the memory usage is running at 96%. It looks like there was an update to the Dell Data manager that everyone is deleting due to this issue and it is running extremely high on my laptop.

Thank you

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Liz Scaggs
Sent: Wednesday, May 28, 2025 12:53 PM
To: Artichoke Consulting <[email protected]>
Subject: Laptop stalling incredibly bad

Hi Peet,

I am working out of Boise and my laptop is moving extremely slow and stalling. Mostly my outlook, it just randomly stops typing and I get the blue circle for some reason and I have to wait and keep getting that it is not responding. Any chance you can log in and see if I have enough space or what is going on? I have checked that my files are not staying on this device etc. and restarted. Just getting frustrated with it is all.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Hi Peet,

I have way too much running in the background on this computer and I simply cannot do anything without waiting for ever. My cpu usage is at 100% and the memory usage is running at 96%. It looks like there was an update to the Dell Data manager that everyone is deleting due to this issue and it is running extremely high on my laptop.

Thank you

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Liz Scaggs
Sent: Wednesday, May 28, 2025 12:53 PM
To: Artichoke Consulting <[email protected]>
Subject: Laptop stalling incredibly bad

Hi Peet,

I am working out of Boise and my laptop is moving extremely slow and stalling. Mostly my outlook, it just randomly stops typing and I get the blue circle for some reason and I have to wait and keep getting that it is not responding. Any chance you can log in and see if I have enough space or what is going on? I have checked that my files are not staying on this device etc. and restarted. Just getting frustrated with it is all.

Thank you,

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

Liz,

This one was/is nuts. I have the same version of "Dell Command Update" on every one of the Dell computers have deployed (hundreds) and of those online, your laptop is the only one running into this issue. Of course, you're not the only person who has had the issue, but I cannot nail down the confluence of software and settings that cause this.

This software installs automatically for all Dell computers under management, so I've elected to disable the service that spawns "DellDataManager" this means that "Dell Command Update" will not work, but at least the computer will. We'll be upgrading to Windows 11 sometime soon. If the upgrade to WIN11 doesn't fix the issue, I recommend that we reset your computer after the WIN11 upgrade. If necessary, it will be a bit of a pain, but it will allow us to give your computer a fresh start.

Enjoy BOI.

Cheers.Peet

Hi Peet,

So far this is night and day anyways this am, thank you. Other than my laptop being a bit old I wonder if this was why my battery was getting chewed up so fast also.. Anyways, appreciate the help!

Liz Scaggs

Operations Manager

406-541-9000

[embedded image](https://www.farranco.com/)

P.O. BOX 9079

MISSOULA, MT 59807

From: Artichoke Support - Peet <[email protected]>
Sent: Wednesday, May 28, 2025 5:44 PM
To: Liz Scaggs <[email protected]>
Cc: Mark Wallingford <[email protected]>
Subject: Laptop stalling incredibly bad (message id: 95334956)

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