#34480 Fwd: Sage new emails

Created from Lead: https://artichoke.shield.syncromsp.com/leads/32308257/convert

Begin forwarded message:

From: Andrew Johnson <[email protected]>

Subject: Sage new emails

Date: May 7, 2025 at 8:29:58 AM MDT

To: Peet McKinney <[email protected]>

Hi Peet,

I need help getting a few emails set up.

-
[email protected]
-
[email protected]
-
[email protected]

Also, I need help getting the (3) Farran Property Management computers that are currently being used by Deb, Seth L, and was being used by Seth K set up under Sage Management. Please let me know what I need to do to accomplish this.

Thanks!

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

Andrew,

Thanks for pinging back on this one. I did not catch your original request, and am jumping on it now. I do need to have support/actionable requests sent to [email protected] for a ticket to be opened, I can manually forward messages for you like I did today, but it's possible for requests to slip by if they aren't sent to [email protected].

Jumping on creating those users now.

Cheers.Peet

Andrew,

I'd assumed there was a user for Deb, Seth, and CJ with Farran Property Management, there is, of course, Deb and Seth, but no CJ. Could you provide the full name for the employee?

As for the devices, can you confirm that SethL's computer is a Latitude 5550 with serial, 9DMN924? DeborahS's computer is a Lenovo 21ED0043US with serial, PF4GWS81? And the computer that will be CJ's, but was SethK's is a Lenovo 21DJ with serial MP2KF7BP.

Thanks.Peet

Andrew,

I didn't realize the time and won't be able to finish the users today, but could you make sure to setup your Sage 1Password by following this link. https://sagesvcs.1password.com/teamjoin/invitation/R24XRYI7AFGE5HT7NSMEJZ6UKA

I'll be able to finalize the 3 accounts Monday. When you can confirm the computer serial numbers, I can begin transferring them from Farran Property Managment 365 tenant to Sage Management's tenant.

Cheers.Peet

Andrew,

Your accounts are created. Please make sure to setup your Sage 1Password by following this link. https://sagesvcs.1password.com/teamjoin/invitation/R24XRYI7AFGE5HT7NSMEJZ6UKA.

Do you have a last name for CJ? A personal email that I can securely share the password for [email protected]?

Would you like me to securely share the passwords for Deb and Seth with their Farran Property Managment addresses?

Can you confirm that SethL's computer is a Latitude 5550 with serial, 9DMN924? DeborahS's computer is a Lenovo 21ED0043US with serial, PF4GWS81? And the computer that will be CJ's, but was SethK's is a Lenovo 21DJ with serial MP2KF7BP.

Cheers.Peet

Hey Peet,

I'll see if I can get the setup completed today...I tried last night and was getting an error message.

CJ's full name is Clay Nelson.

Yes, sending to their FPM accounts is great.

I'll figure out the serial numbers and get back to you.

Thanks!
Andrew

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, May 13, 2025 at 11:05 AM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

How should the display name work for CJ? "CJ Nelson" or "Clay Nelson" or something else?

For 1Password, I can see that an account setup was started but not finished. Feel free to elaborate if you'd like insight on the issue.

Cheers.Peet

Let’s do CJ Nelson. Thanks!

Get [Outlook for iOS](https://aka.ms/o0ukef)
---------------------------------------------------------------

From: Artichoke Support - Peet <[email protected]>
Sent: Tuesday, May 13, 2025 12:46:24 PM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

Done. It must have been trying it on my phone with conflicting microsoft logins...it worked on my computer.

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, May 13, 2025 at 12:46 PM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

Hi Peet, Just wanted to follow up on CJ's email address specifically. Can you send me the login information for it? I have an iPad for him I want to get set up today.
Thanks!

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Andrew Johnson <[email protected]>
Date: Tuesday, May 13, 2025 at 2:16 PM
To: Artichoke Support - Peet <[email protected]>
Subject: Re: Sage new emails (message id: 94698540)

Done. It must have been trying it on my phone with conflicting microsoft logins...it worked on my computer.

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, May 13, 2025 at 12:46 PM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

Andrew,

Sorry for any delay, I was waiting for a personal email for CJ to share his password with and didn't ping you again for it. You should see an SGM-Users vault in your Sage 1Password. The three user accounts/passwords are there.

Each user will need to setup MFA on first sign in.

Have you had a chance to verify the computer serials?

Thanks.Peet

Awesome, I see them in there. Thanks!

I haven't heard back from my team on confirming this info yet. I'll follow up with them.

Sorry dumb question...what is MFA? Authentication I assume? Need to have the separate app?

Thanks!

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Thursday, May 15, 2025 at 9:20 AM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

Not dumb at all ... MFA is "Multifactor Authentication", and for M365 the primary MFA is the "Microsoft Authenticator" app on iOS or Android. I've configured the Sage M365 to allow for an SMS backup for MFA as well. SMS is inherently less secure, but I believe it should still be adequate as a backup method for Sage's use. Users should be prompted to set up both types of MFA on first log in.

Cheers.Peet

Sounds good. Thanks,

ANDREW JOHNSON
(406) 595-7876 | [andrew](mailto:[email protected])[email protected]

From: Artichoke Support - Peet <[email protected]>
Date: Thursday, May 15, 2025 at 10:33 AM
To: Andrew Johnson <[email protected]>
Subject: Fwd: Sage new emails (message id: 94698540)

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