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#34449 Microsoft Windows Operating System (Explorer.EXE) - UAC Authorization Requested

Resolved 2 Normal Created May 5, 2025, 7:32 PM Resolved May 5, 2025, 7:32 PM
System (internal) May 5, 2025, 7:32 PM
Admin Portal Link
https://msp.autoelevate.com/requests/9c731f1f-e875-45b3-ad02-2c95e5ef4f5f

General Information
Company Name: Alphagraphics Missoula
Computer Name: AG-FORREST-MICR
Logged In User: frowell
Privilege Level: Administrator

App Information
Name: Microsoft Windows Operating System
Description: Windows Explorer
Vendor: Microsoft Corporation
Version: 10.0.26100.1301
Path: C:\WINDOWS\Explorer.EXE
File Hash: 9ed79793dd53e6002cb6b0a5246808700dcc63b6df0d78fc86fccb8fd6c75f5f

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? True
Windows Update Enabled? True
Artichoke Support - Peet (internal) May 5, 2025, 7:32 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/9ed79793dd53e6002cb6b0a5246808700dcc63b6df0d78fc86fccb8fd6c75f5f/detection/f-9ed79793dd53e6002cb6b0a5246808700dcc63b6df0d78fc86fccb8fd6c75f5f-1746420606
Artichoke Support - Peet (internal) May 5, 2025, 7:33 PM
Alert notice sent back to workstation. Original source file located, user LAUNCHED app.