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#34383 Canon My Printer (BJMyDgn.exe) - UAC Authorization Requested

Resolved Created Apr 26, 2025, 8:19 PM Resolved Apr 26, 2025, 9:16 PM
System (internal) Apr 26, 2025, 8:19 PM
Admin Portal Link
https://msp.autoelevate.com/requests/a479525f-fe22-4792-b09b-40e2ca24c5a2

General Information
Company Name: Big Sky Brewing
Computer Name: BSB-SALIE
Logged In User: salie
Privilege Level: Administrator

App Information
Name: Canon My Printer
Description: Canon My Printer
Vendor: CANON INC.
Version: 3, 3, 0, 0
Path: C:\Program Files\Canon\MyPrinter\BJMyDgn.exe
File Hash: c52fdc7f9ee30a62c886554e739920a9a8c755dcf63fe6d92d700235a45d0083

Security Check Information
Publisher Cert Verified? True
Anti-Virus Enabled? True
Anti-Virus Up-To-Date? True
System Restore Enabled? False
Windows Update Enabled? True
Artichoke Support - Peet (internal) Apr 26, 2025, 8:19 PM
0 of 72 Scans Indicate Malware: https://www.virustotal.com/gui/file/c52fdc7f9ee30a62c886554e739920a9a8c755dcf63fe6d92d700235a45d0083/detection/f-c52fdc7f9ee30a62c886554e739920a9a8c755dcf63fe6d92d700235a45d0083-1736244184
Artichoke Support - Peet (internal) Apr 26, 2025, 9:22 PM
Alert notice sent back to workstation. Original source file located, user CANCELED app launch but was informed of approval.