#34308 1password invite

Resolved Created Apr 22, 2025, 5:33 PM Resolved Apr 29, 2025, 11:59 PM

System (internal) Apr 22, 2025, 5:33 PM

Created from Lead: https://artichoke.shield.syncromsp.com/leads/31952193/convert

Check-in (internal) Apr 22, 2025, 5:33 PM

Hi Peet –

Can you send me an invite to 1password again?

Thanks

Chelsea Rabideau ([she/her/hers](https://pronouns.org/))

Communications Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

missoulapartnership.com

[email protected]

P: 406.861.5695

Artichoke Support - Peet (internal) Apr 22, 2025, 9:35 PM

Chelsea,

Your account is already fully provisioned. What is the issue you're having with access?

Thanks.Peet

customer-reply (internal) Apr 22, 2025, 9:51 PM

To be honest, I never set up my account back when this was set up. So I don’t have login information.

Chelsea Rabideau ([she/her/hers](https://pronouns.org/))

Communications Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[missoulapartnership.com](http://missoulapartnership.com/)

[email protected]

P: 406.861.5695

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, April 22, 2025 at 3:35 PM
To: Chelsea Rabideau <[email protected]>
Subject: 1password invite (message id: 94112588)

Artichoke Support - Peet (internal) Apr 22, 2025, 10:46 PM

Chelsea,

I've begun the account recovery process for you. You should have an email from 1Password with the next steps to setup your account. I would recommend setting up your iPhone first and then signing into the app on your computer.

Cheers.Peet

customer-reply (internal) Apr 29, 2025, 7:49 PM

I received the recovery email and followed the instructions. It said the next step is for an administrator to complete the recovery and that I would get an email letting me know it’s ready for me to sign in. I still haven’t received that email. Not sure what to do next.

Chelsea Rabideau ([she/her/hers](https://pronouns.org/))

Communications Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[missoulapartnership.com](http://missoulapartnership.com/)

[email protected]

P: 406.861.5695

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, April 22, 2025 at 4:46 PM
To: Chelsea Rabideau <[email protected]>
Subject: 1password invite (message id: 94112588)

Artichoke Support - Peet (internal) Apr 29, 2025, 11:26 PM

Thanks for letting me know that the recovery was completed on your end. The admin notification appears to have gone to an unmonitored email.

I see that you've signed into multiple browsers and your phone. For the best experience with 1Password, you should definitely sign into the 1Password.app on your Mac.

Do you need any help migrating your current saved passwords into 1Password or help setting up the gratis Family account included with your business license?

Thanks.Peet

customer-reply (internal) Apr 29, 2025, 11:48 PM

Thanks, Peet, I got it figured out. I started on my phone, but it required me to scan a QR code to get my secret key and I couldn’t scan a code displayed on my phone with my phone. Needless to say, I’ve got it all straightened out now. I paused the app set up on my mac because I was pulled into other work, but I have it set up now. I don’t think I need help with migration, but I will reach out if I get stuck.

Thanks,

Chelsea Rabideau ([she/her/hers](https://pronouns.org/))

Communications Director

Missoula Economic Partnership

500 N Higgins Ave, Suite 300

Missoula, MT 59802

[missoulapartnership.com](http://missoulapartnership.com/)

[email protected]

P: 406.861.5695

From: Artichoke Support - Peet <[email protected]>
Date: Tuesday, April 29, 2025 at 5:26 PM
To: Chelsea Rabideau <[email protected]>
Subject: 1password invite (message id: 94112588)