← Customer 33185846

#34032 BMC Zoom

Resolved 2 Normal Created Apr 8, 2025, 8:55 PM Resolved Apr 10, 2025, 5:53 PM
Artichoke Support - Peet (internal) Apr 8, 2025, 8:55 PM 
Josh,

Here's hoping this is the last thing that comes to my attention re: BMC IT. This is just an FYI for Univision.

My billing was attached to BMC's zoom.us account and I was charged for their renewal on 4/6/25. The zoom billing group refunded the payment, but that would leave BMC without zoom, and seemingly without SSO sign in. (https://bluemountainclinic-org.zoom.us/)

If they are going to renew, Tess and Jodi have their 2025 50% coupon code from Techsoup.org.

Cheers.Peet
customer-reply (internal) Apr 8, 2025, 9:01 PM 
Peet,

Thank you for letting us know. We’ll reach out to them and make sure we can help with continuity of the Zoom service.

Joshua Bergen | Enterprise Engineer
[email protected] | [406-721-8876](tel:406-721-8876)
2925 Stockyard Rd Suite A | Missoula, MT 59808
www.univisioncomputers.com
[embedded image](https://univisioncomputers.com/blog/univision-computers-recognized-on-crns-2024-msp-500-list/)
[embedded image]

CONFIDENTIALITY: The information contained in this e-mail message may be privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail or telephone and permanently delete the original message from your computer.

On Apr 8, 2025, at 2:55 PM, Artichoke Support - Peet <[email protected]> wrote:
customer-reply (internal) Apr 10, 2025, 1:55 PM 
Hey Peet,

I talked to Jodi and she confirmed they are no longer using Zoom so they are ok with the subscription expiring

Thanks for the heads up

Ben Matthews | Team 1 Lead
[email protected] | [406-721-8876](tel:406-721-8876)
2925 Stockyard Rd Suite A | Missoula, MT 59808
www.univisioncomputers.com
[embedded image](https://univisioncomputers.com/blog/univision-computers-recognized-on-crns-2024-msp-500-list/)
[embedded image]

CONFIDENTIALITY: The information contained in this e-mail message may be privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail or telephone and permanently delete the original message from your computer.

---------------------------------------------------------------

From: Joshua Bergen <[email protected]>
Sent: Tuesday, April 8, 2025 3:01 PM
To: Artichoke Support - Peet <[email protected]>
Cc: Ben Matthews <[email protected]>; Owen Goble <[email protected]>
Subject: Re: BMC Zoom (message id: 93683123)

Peet,

Thank you for letting us know. We’ll reach out to them and make sure we can help with continuity of the Zoom service.

Joshua Bergen | Enterprise Engineer
[email protected] | [406-721-8876](tel:406-721-8876)
2925 Stockyard Rd Suite A | Missoula, MT 59808
www.univisioncomputers.com
[embedded image](https://univisioncomputers.com/blog/univision-computers-recognized-on-crns-2024-msp-500-list/)
[embedded image]

CONFIDENTIALITY: The information contained in this e-mail message may be privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this information is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail or telephone and permanently delete the original message from your computer.

On Apr 8, 2025, at 2:55 PM, Artichoke Support - Peet <[email protected]> wrote: